BSOD Loop - CorsairVBusDriver.sys failure

Anonymous
2020-10-06T21:04:57+00:00

After running optional system update for Corsair devices, my ASUS RoG G771 laptop is completely unusable.  It's stuck in a BSOD reboot loop and not one recovery method is working.  I wasn't provided a recovery disk with the laptop and apparently it's unable to boot from USB.  I can't even reset the OS because it prompts for an outlook.com password and says the one I provide is incorrect (I've confirmed I am entering the latest password for the account and it's working on other devices).  Safe mode doesn't work, either.

Others have posted this on the Corsair forum and the company doesn't answer.  My laptop is now a boat anchor and I'm desperate for a solution...

Windows for home | Windows 10 | Performance and system failures

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  1. Anonymous
    2020-12-18T21:34:13+00:00

    also do this after removing the device drivers against all of the Corsair oemXX.inf files you found:

    pnputil /delete-driver <example.inf> /uninstall

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  2. Anonymous
    2020-12-18T20:57:02+00:00

    Do this,:

    Use this to get rid of the drivers.

    https://github.com/lostindark/DriverStoreExplorer/releases/tag/v0.11.64

    Make sure they are gone from all these:

    C:\Windows\System32\DriverStore\FileRepository

    C:\Windows\System32\drivers

    C:\Windows\SoftwareDistribution\Download\Install (you will need to do this one manually)

    Then search your entire system for "CorsairVBusDrivers.sys", make sure nothing comes up.  Also uninstall Corsair Utility Engine if you have it installed.

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  3. Anonymous
    2020-12-18T20:54:14+00:00

    So you followed JasonB's instructions to remove the drivers, deleted the files and then searched for any remaining files?

    Maybe try expanding your search for Corsair files:

    dir cors* /s /b

    Also, try looking for all shortcuts:

    dir *.lnk /s /b

    Check they have gone after you remove them - I had three files, oem18.inf, oem26.inf and oem46.inf.

    Definitely used Jason's command to remove them:

    pnputil -f -d oem**.inf

    and

    DISM /Image:C:\ /Remove-Driver /Driver:oemXX.inf

    I was so close to Resetting Windows, but this did seem to work.

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  4. Anonymous
    2020-12-18T20:52:50+00:00

    Just created an account to say that you are the MVP bro. Holy cow, you saved a lot of computers. Thanks again and stay safe bro.

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  5. Anonymous
    2020-12-18T20:40:44+00:00

    Ah yes now I found it, seems to be "C:\ProgramData\Microsoft\Windows\Start Menu\Programs\StartUp" on my Windows 10 machine. The folder is empty for me though, so I don't know how to proceed from here. No matter how many times I delete the drivers they always magically come back.

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