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After running optional system update for Corsair devices, my ASUS RoG G771 laptop is completely unusable. It's stuck in a BSOD reboot loop and not one recovery method is working. I wasn't provided a recovery disk with the laptop and apparently it's unable to boot from USB. I can't even reset the OS because it prompts for an outlook.com password and says the one I provide is incorrect (I've confirmed I am entering the latest password for the account and it's working on other devices). Safe mode doesn't work, either.
Others have posted this on the Corsair forum and the company doesn't answer. My laptop is now a boat anchor and I'm desperate for a solution...
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I was desperate and tried this fix: https://www.reddit.com/r/techsupport/comments/kfld4a/pc\_blue\_screens\_due\_to\_corsairvbusdriversys/
However it resulted in a new BSOD error called "CRITICAL PROCESS DIED".
After this my sfc scan always fails and if I try to view or delete the drivers with DISM I get initialization error 2.
For the past 1-2 hours I've tried everything but I guess this is it. No other way than to do a complete reinstall. Thanks for the help anyways.
Unfortunately, I've verified that my system drive is mapped to C:, but nothing with "dism /image:c:" gets past an initialization error. The Corsair drivers are still loaded in the recovery (X:) system, and the driver files are still there as well, but the system on C: never succeeds.
Fixed my instructions on previous post, which I had slightly wrong regarding pnputil -e because I was reciting them from memory after Windows loaded.
if you are in recovery, your Windows install may be online - you won't need to use an Image command, try this to get the list of drivers:
dism /Online /Get-Drivers>drivers.txt
Then use and Image command to remove the driver - My Windows folders were on D, so use this to remove each Corsair driver, get the syntax and case right:
dism /Image:D:\ /Remove-Driver /Driver:oemXX.inf
Did you delete any of the Corsair files on the X: drive when in recovery? Or just on the normal C: drive. I'm afraid my C: drive may no longer be intact, since I only get "error 2" (initialization) errors when trying to DISM.
