BSOD Loop - CorsairVBusDriver.sys failure

Anonymous
2020-10-06T21:04:57+00:00

After running optional system update for Corsair devices, my ASUS RoG G771 laptop is completely unusable.  It's stuck in a BSOD reboot loop and not one recovery method is working.  I wasn't provided a recovery disk with the laptop and apparently it's unable to boot from USB.  I can't even reset the OS because it prompts for an outlook.com password and says the one I provide is incorrect (I've confirmed I am entering the latest password for the account and it's working on other devices).  Safe mode doesn't work, either.

Others have posted this on the Corsair forum and the company doesn't answer.  My laptop is now a boat anchor and I'm desperate for a solution...

Windows for home | Windows 10 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

63 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2020-12-13T05:16:43+00:00

    I currently am experiencing the same issue. I removed recent updates and have gotten back in to windows. I took the route of disconnecting from the internet and removing the corsair utility engine. I postponed all windows updates until jan 16th. So far so good after connecting the internet.

    Was this answer helpful?

    0 comments
  2. Anonymous
    2020-12-12T14:03:06+00:00

    To fix it, I performed a system restore, which rolled back that update, and then I disabled automatic driver updates by adding a key to the Windows Registry (googling will tell you how to do this). I also removed the corsair utility program. No issues since making this change as I've been gaming, coding and browsing the internet with multiple restarts in between.

    FYI, I used the Windows 10 SDK to read the MEMORY.DMP file that contained the crash report to confirm that the root cause was in fact the corsair driver. You should try to do this as well if you can get back into Windows using a system restore.

    Was this answer helpful?

    0 comments
  3. Anonymous
    2020-12-12T03:08:38+00:00

    I am also having this same problem; please post a solution if any was found.

    Was this answer helpful?

    0 comments
  4. Anonymous
    2020-12-11T16:07:56+00:00

    How to I access Powershell from the blue troubleshoot menu? I’ve never heard of it before.

    Was this answer helpful?

    0 comments
  5. Anonymous
    2020-12-11T15:56:37+00:00

    Try Powershell instead of cmd

    Was this answer helpful?

    0 comments