BSOD Loop - CorsairVBusDriver.sys failure

Anonymous
2020-10-06T21:04:57+00:00

After running optional system update for Corsair devices, my ASUS RoG G771 laptop is completely unusable.  It's stuck in a BSOD reboot loop and not one recovery method is working.  I wasn't provided a recovery disk with the laptop and apparently it's unable to boot from USB.  I can't even reset the OS because it prompts for an outlook.com password and says the one I provide is incorrect (I've confirmed I am entering the latest password for the account and it's working on other devices).  Safe mode doesn't work, either.

Others have posted this on the Corsair forum and the company doesn't answer.  My laptop is now a boat anchor and I'm desperate for a solution...

Windows for home | Windows 10 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

63 answers

Sort by: Most helpful
  1. Anonymous
    2020-12-19T03:42:02+00:00

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2020-12-19T01:33:03+00:00

    I just finished my reinstall, everything running well so far with the same old Corsair keyboard. If I understood it correctly, the underlying reason for the crash in the first place was the outdated version of Corsair's CUE software used to control the macros and LEDs of Corsair peripherals. I hadn't updated this software in years probably, so it was not surprising it didn't like the new windows update. I don't even have the whole software installed at all anymore and everything is running fine. So yeah, I wouldn't worry about it although if you must have it installed I would make sure you get the newest possible version from their website.

    Good luck with the reinstall!

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2020-12-18T23:22:28+00:00

    That's exactly where I am now, too.  I was hoping someone else would come up with some magic :-(

    Was this answer helpful?

    0 comments No comments