Update 20H2 won't install

Anonymous
2020-10-29T02:18:43+00:00

Hello!

I noticed my pc needed to update, and clicked update and restart (for whatever reason, update and shutdown wasn't an option, just sleep, shutdown, or update and restart). Part of the way through the update my computer blue screened and restarted. After this, it rolled back what it had installed. When I got back into windows, update 20H2 had not installed, and I noticed that another update, KB4580980, was needed. When I attempted to install, it ran into errors. I restarted my computer, and attempted to install again, and this time despite not showing any errors, after restarting as requested, no update was applied, though update KB4580980 had installed. This time I tried to uninstall any updates I'd made today, but could only remove KB4580980. After restarting, it still won't update, and now KB4580980 won't install either.

I don't want to do any formats to my computer, because re-installing all my apps is annoying, and if a reset that doesn't delete my files doesn't work then I'll have to buy an external hard-drive to backup my data and do a complete format, which I'd also like to avoid.

Anyone have any idea what to do? Thanks for your help.

Windows for home | Windows 10 | Windows update

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SD - IA 179.4K Reputation points Independent Advisor
2020-10-29T02:37:49+00:00

Hi,

I am Sumit, an Independent Advisor and a 3 year Windows Insider MVP here to help.

Try updating to version 20H2 using the Media Creation tool and if it fails let us know.

The fastest way to get the upgrade is through the Media creation tool or ISO file.

Please download Media Creation Tool from the link below and select Upgrade this PC at the first screen.

https://go.microsoft.com/fwlink/?LinkId=691209

All steps, including upgrading using ISO file and Media creation tool, are covered here:

https://www.yourwindowsguide.com/2020/05/featur...

Content on the above blog is written by a Microsoft MVP so it is safe.

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  1. Anonymous
    2020-12-27T03:45:26+00:00

    it say uninstall po vmware workstation pro manually

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  2. Anonymous
    2020-12-25T18:39:15+00:00

    Go to C:\Windows\SoftwareDistribution\ and delete the Download folder.  Restart your install.

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  3. Anonymous
    2020-12-25T18:14:43+00:00

    I have tried completing this update about 5 times now, most recently through the creation tool. It failed every time. I am about at my whit's end with it. I would appreciate some help from the esteemed wizards in the sky. Can you pull your heads out long enough to do that? It gets to about 48% and then undoes everything.

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  4. Anonymous
    2020-12-25T07:42:14+00:00

    Microsoft Windows

    Version 20H2 (OS Build 19042.685)

    Copyright 2020 Microsoft Corporation. All rights reserved.

    Thats What it gives me. But the windows update is still showing this:

    Feature update to Windows 10, version 20H2

    Status: Pending restart

    I have restarted for several times using Update and restart but windows update keeps showing this.

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