Bluetooth mouse freezes intermittently since the May Windows 10 (ver. 2004) update

Anonymous
2020-10-17T20:35:24+00:00

Ever since this update my Bluetooth mouse continues to freeze for a few seconds intermittently. I own a Microsoft Designer Bluetooth Mouse and

Microsoft Modern Bluetooth Mouse and the problem exists with both. Tried a Logitech Pebble and again, the same issue. I've tried the troubleshooter

  • it solves nothing. Tried to update drivers - nothing. Restarting Bluetooth - doesn't work.

No matter what attempts to resolve this problem I have discovered, they have all failed.

Can someone help me with this?

Windows for home | Windows 10 | Devices and drivers

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Anonymous
2022-01-27T14:16:34+00:00

This is a summary of the Potential solutions I found in this thread. I am not sure which one would work the best or work at all:

DISABLE BLUETOOTH POWER SAVE

Press Windows + X and select Device Manager

There you will find the Bluetooth adapter

Right click the adapter and select Properties

Uncheck "Allow computer to turn off this device to save power"

Click Ok

MOUSE REGISTRY HACK

Add the following keys at this location: Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\USB\VID_8087&PID_0026\5&2816b067&0&10\Device Parameters

"DeviceSelectiveSuspended"=dword:00000000

"SelectiveSuspendEnabled"=dword:00000000

"SelectiveSuspendSupported"=dword:00000000

ENABLE MOUSE POINTER TRAILS

Go to Settings > Mouse

Click "Additional Mouse Options"

Click the "Pointer Options" tab in the resulting dialog box

Check the "Display Pointer Trails" box, you may also want to set the slider to short

Click Ok

DISABLE ENHANCE POINTER PRECISION

Go to Settings > Mouse.

Click the "Additional Mouse Options" option

Click the "Pointer Options" tab in the resulting dialog box

Uncheck the "Enhance pointer precision" box

Click Ok

SCREEN & SLEEP OPTIONS

Press Windows + X and select Power Options

Set the power option to NEVER for screen and sleep

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  1. Anonymous
    2021-10-19T16:37:42+00:00

    Can't be 100% sure yet, but no repeat of the problem so far, certainly better than it was by quite a magin!

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  2. Anonymous
    2021-10-19T20:04:23+00:00

    So I posted this thread just over one year ago now and it would appear that, whilst the issue is still occurring, it is very infrequent, perhaps once every 3-4 days, rather than numerous times per day.

    I haven't changed anything, or altered any settings, so I am assuming a Windows update at some point addressed the issue.

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  3. Anonymous
    2021-10-19T20:44:21+00:00

    That's what I think. I tried those registry changes but I don't think they improved anything so undid them.

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  4. Anonymous
    2021-10-20T09:37:56+00:00

    I maybe spoke to soon, perhaps lower frequency, but still there. Each time it happens, I go to View Bluetooth Devices and the cursor kicks into life again, I leave this window open and refresh it to get going quicker.

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