Bluetooth mouse freezes intermittently since the May Windows 10 (ver. 2004) update

Anonymous

Ever since this update my Bluetooth mouse continues to freeze for a few seconds intermittently. I own a Microsoft Designer Bluetooth Mouse and

Microsoft Modern Bluetooth Mouse and the problem exists with both. Tried a Logitech Pebble and again, the same issue. I've tried the troubleshooter

it solves nothing. Tried to update drivers - nothing. Restarting Bluetooth - doesn't work.

No matter what attempts to resolve this problem I have discovered, they have all failed.

Can someone help me with this?

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Anonymous

This is a summary of the Potential solutions I found in this thread. I am not sure which one would work the best or work at all:

DISABLE BLUETOOTH POWER SAVE

Press Windows + X and select Device Manager

There you will find the Bluetooth adapter

Right click the adapter and select Properties

Uncheck "Allow computer to turn off this device to save power"

Click Ok

MOUSE REGISTRY HACK

Add the following keys at this location: Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\USB\VID_8087&PID_0026\5&2816b067&0&10\Device Parameters

"DeviceSelectiveSuspended"=dword:00000000

"SelectiveSuspendEnabled"=dword:00000000

"SelectiveSuspendSupported"=dword:00000000

ENABLE MOUSE POINTER TRAILS

Go to Settings > Mouse

Click "Additional Mouse Options"

Click the "Pointer Options" tab in the resulting dialog box

Check the "Display Pointer Trails" box, you may also want to set the slider to short

Click Ok

DISABLE ENHANCE POINTER PRECISION

Go to Settings > Mouse.

Click the "Additional Mouse Options" option

Click the "Pointer Options" tab in the resulting dialog box

Uncheck the "Enhance pointer precision" box

Click Ok

SCREEN & SLEEP OPTIONS

Press Windows + X and select Power Options

Set the power option to NEVER for screen and sleep

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96 additional answers

Anonymous

2021-06-03T19:54:03+00:00

Attaching an image of what windows device manager shows me it's consistent with the Lenovo update utility.

I've been using the bluetooth mouse; the problem is still present, but feels much reduced. I'll see if this impression holds up with time.
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Anonymous

2021-06-03T21:10:54+00:00

I got that driver level from the Intel website and installed it witout problem. We'll see how it goes!
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Anonymous

2021-06-04T00:21:04+00:00

This has nothing to do with your Bluetooth device driver. The issue resides with Microsoft's Bluetooth driver stack. You will see this in the device manager. Go to the Bluetooth icon in DM forth from the top and expand it. The drivers for the stack are from 2006.
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Anonymous

2021-06-04T19:08:58+00:00

Interesting if true. However it is the case that I have never encountered this problem in the past three Lenovos I've owned (when it was an issue, turning off Power Management in the driver settings seemed to cure it). The logitech mouse in question worked flawlessly over the bluetooth connection on my previous X1. In my case the problem didn't arise until getting my new Carbon X1 Gen 9 - in which the very same mouse exhibited the stuttering/pausing behavior. If the bluetooth stack is involved, it might not be the only piece of the puzzle.
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