Bluetooth mouse freezes intermittently since the May Windows 10 (ver. 2004) update

Anonymous

Ever since this update my Bluetooth mouse continues to freeze for a few seconds intermittently. I own a Microsoft Designer Bluetooth Mouse and

Microsoft Modern Bluetooth Mouse and the problem exists with both. Tried a Logitech Pebble and again, the same issue. I've tried the troubleshooter

it solves nothing. Tried to update drivers - nothing. Restarting Bluetooth - doesn't work.

No matter what attempts to resolve this problem I have discovered, they have all failed.

Can someone help me with this?

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Anonymous

This is a summary of the Potential solutions I found in this thread. I am not sure which one would work the best or work at all:

DISABLE BLUETOOTH POWER SAVE

Press Windows + X and select Device Manager

There you will find the Bluetooth adapter

Right click the adapter and select Properties

Uncheck "Allow computer to turn off this device to save power"

Click Ok

MOUSE REGISTRY HACK

Add the following keys at this location: Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\USB\VID_8087&PID_0026\5&2816b067&0&10\Device Parameters

"DeviceSelectiveSuspended"=dword:00000000

"SelectiveSuspendEnabled"=dword:00000000

"SelectiveSuspendSupported"=dword:00000000

ENABLE MOUSE POINTER TRAILS

Go to Settings > Mouse

Click "Additional Mouse Options"

Click the "Pointer Options" tab in the resulting dialog box

Check the "Display Pointer Trails" box, you may also want to set the slider to short

Click Ok

DISABLE ENHANCE POINTER PRECISION

Go to Settings > Mouse.

Click the "Additional Mouse Options" option

Click the "Pointer Options" tab in the resulting dialog box

Uncheck the "Enhance pointer precision" box

Click Ok

SCREEN & SLEEP OPTIONS

Press Windows + X and select Power Options

Set the power option to NEVER for screen and sleep

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96 additional answers

Anonymous

2021-05-28T14:47:14+00:00

Folks, update:

Registry hacks rarely end well. In my case, after spending some time with these registry keys added, the following problems developed: (1) the bluetooth mouse would not reconnect after the computer enters sleep mode. The only things that seem to enable a reconnection were a reboot, removing and re-pairing the mouse, and finally (the easiest solution) turning bluetooth off/on in settings. (2) My apple airpods would connect, but then disconnect spontaneously after 5 to 10 seconds. They became impossible to use for video conferencing, etc.

I undid the reg hacks, and all seems to be normal for now. I'll cruise with this for awhile to see if either of these problems return to confirm whether this registry change was the culprit (or not).
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Anonymous

2021-06-03T15:00:04+00:00

Intel Bluetooth Driver (Windows 10 Version 1809 or Later) - 10 [64] - 22.50.0.4 installed on my Lenovo today. Am trying out the bluetooth connection for the mouse again to see if the issue has improved or resolved. Anyone else make any progress, aside from the reg hacks?
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Anonymous

2021-06-03T15:15:06+00:00

I'm having fewer freezes on my Dell desktop since the Windows 10 May, 2021 update.
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Anonymous

2021-06-03T15:52:03+00:00

Where are you seeing the info for your Bluetooth driver?

When I look at the bluetooth driver on my Lenovo Thinkpad I see:

Drivre Provider Intel Corporation

Driver 21.110.0.3

Dated 6/29/2020

I look in Control Panel -> Device Manager -> Bluetooth -> Intel Wireless Bluetooth

My latest upsate was:

May 11, 2021—KB5003173 (OS Builds 19041.985, 19042.985, and 19043.985)
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