Bluetooth mouse freezes intermittently since the May Windows 10 (ver. 2004) update

Anonymous

Ever since this update my Bluetooth mouse continues to freeze for a few seconds intermittently. I own a Microsoft Designer Bluetooth Mouse and

Microsoft Modern Bluetooth Mouse and the problem exists with both. Tried a Logitech Pebble and again, the same issue. I've tried the troubleshooter

it solves nothing. Tried to update drivers - nothing. Restarting Bluetooth - doesn't work.

No matter what attempts to resolve this problem I have discovered, they have all failed.

Can someone help me with this?

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Anonymous

This is a summary of the Potential solutions I found in this thread. I am not sure which one would work the best or work at all:

DISABLE BLUETOOTH POWER SAVE

Press Windows + X and select Device Manager

There you will find the Bluetooth adapter

Right click the adapter and select Properties

Uncheck "Allow computer to turn off this device to save power"

Click Ok

MOUSE REGISTRY HACK

Add the following keys at this location: Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\USB\VID_8087&PID_0026\5&2816b067&0&10\Device Parameters

"DeviceSelectiveSuspended"=dword:00000000

"SelectiveSuspendEnabled"=dword:00000000

"SelectiveSuspendSupported"=dword:00000000

ENABLE MOUSE POINTER TRAILS

Go to Settings > Mouse

Click "Additional Mouse Options"

Click the "Pointer Options" tab in the resulting dialog box

Check the "Display Pointer Trails" box, you may also want to set the slider to short

Click Ok

DISABLE ENHANCE POINTER PRECISION

Go to Settings > Mouse.

Click the "Additional Mouse Options" option

Click the "Pointer Options" tab in the resulting dialog box

Uncheck the "Enhance pointer precision" box

Click Ok

SCREEN & SLEEP OPTIONS

Press Windows + X and select Power Options

Set the power option to NEVER for screen and sleep

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96 additional answers

Anonymous

2021-01-30T14:18:47+00:00

I activated mouse trails and for a day I thought that had solved the problem, but today the mouse froze for a couple of seconds. This is actually a big improvement, if not a prefect fix. Five or six times a day was the norm previously. I will leave it this way as it is better than it was.

Thanks.
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Anonymous

2021-01-28T22:02:52+00:00

Hi I don't know if this will help but I had this problem on a customers computer repair I was doing and he had the same issue using his Logitech Pebble. its not a fix but when I turned on display pointer trails under Mouse Settings -> Advanced Mouse Options -> Pointer Options it stops the freezing. I have to leave the trail ON in order for it to work but I came across this and wanted to share

Hope this helps.
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Anonymous

2021-01-27T16:54:00+00:00

I have the same problem since I changed computer, same mouse. Is there an other bluetooth driver or adjustment that that can tried?
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Anonymous

2021-01-10T20:35:20+00:00

No, the problem started with the May 2020 update, which is clearly the case for very many other people, which you would know if you did a bit of research. Obviously not you. Why you're here being obnoxious I have no idea.
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