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2023-02 Cumulative Update for Windows 10 Version 22H2 for x64-based Systems (KB5022834) will not update for the past month.
The message "We couldn't complete the updates. Undoing changes" keeps appearing.
I am on
Edition: Windows 10 Home
Version: 22H2
Installed on: 25/12/2020
OS Build: 19045.2251
Experience: Windows Feature Experience Pack 120.2212.4180.0
I have tried running the Windows Update troubleshooter.
I am unsure what else to do as I am a newbie at this.
I would appreciate any assistance with this.
Thanks in advance.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
The only thing that worked for me was a Repair Install with the option to keep all apps and use files... All updates are now installed...
My Question here https://answers.microsoft.com/en-us/windows/forum/all/failed-to-install-on-27022023-0x800f0922-windows/a3f8a4a5-833c-4918-a241-fd78991d1ba8
Hi Ramesh,
I to have also created a new thread.
Update.
I just deleted all the folders in c:\windows\softwaredistribution
retried the same update
5:14:14 27-Feb-2023
Installation Failure: Windows failed to install the following update with error 0x800F0922: 2023-02 Cumulative Update for Windows 10 Version 21H2 for x64-based Systems (KB5022834).
However this time I noticed something that I hadn't seen before in application eventviewer
5:14:24 27-Feb-2023
Application: Dell.D3.WinSvc.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.Management.ManagementException
at System.Management.ManagementException.ThrowWithExtendedInfo(System.Management.ManagementStatus)
at System.Management.ManagementObjectCollection+ManagementObjectEnumerator.MoveNext()
at Dell.D3.Core.Helpers.AlienwareHelper.IsAlienware()
at Dell.D3.Core.Constants+LocalSettings.get_WindowsServiceName()
at Dell.D3.WinSvc.Service..ctor()
at Dell.D3.WinSvc.Program.Main()
Faulting application name: Dell.D3.WinSvc.exe, version: 5.0.64.0, time stamp: 0x63695463
Faulting module name: KERNELBASE.dll, version: 10.0.19041.2193, time stamp: 0x7f7062e1
Exception code: 0xe0434352
Fault offset: 0x000000000002cd29
Faulting process id: 0xcd0
Faulting application start time: 0x01d94af8d929b8d8
Faulting application path: C:\Program Files (x86)\Dell Digital Delivery Services\Dell.D3.WinSvc.exe
Faulting module path: C:\Windows\System32\KERNELBASE.dll
Report Id: 1248a75b-e789-4550-85da-df5daf9d3309
Faulting package full name:
Faulting package-relative application ID:
2023-02-27 17:13:26, Info CBS Not able to add %windir%\winsxs\pending.xml to WER report. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2023-02-27 17:13:26, Info CBS Not able to add %windir%\winsxs\pending.xml.bad to WER report. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2023-02-27 17:13:26, Info CBS Reporting package change completion for package: Package_for_RollupFix~31bf3856ad364e35~amd64~~19041.2604.1.10, current: Staged, original: Staged, target: Installed, status: 0x80041002, failure source: CSI Other, failure details: "(null)", client id: UpdateAgentLCU, initiated offline: False, execution sequence: 153, first merged sequence: 153, pending decision: Unknown, primitive execution context: Shutdown
2023-02-27 17:13:26, Info CBS The store corruption status report is incomplete. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2023-02-27 17:13:26, Info CBS Unable to gather perf datapoints because there are no active sessions.
2023-02-27 17:13:26, Info CBS Failed to report package change completion for pending package: Package_for_RollupFix~31bf3856ad364e35~amd64~~19041.2604.1.10, execution sequence: 153 [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2023-02-27 17:13:28, Info CBS Startup: Package: Windows-Defender-Nis-Group-Package~31bf3856ad364e35~amd64~en-US~10.0.19041.1 completed startup processing, new state: Installed, original: Installed, targeted: Installed. hr = 0x800f0826
2023-02-27 17:13:28, Info CBS Startup: Package: Windows-Defender-Nis-Group-Package~31bf3856ad364e35~amd64~~10.0.19041.1 completed startup processing, new state: Installed, original: Installed, targeted: Installed. hr = 0x800f0826
2023-02-27 17:13:28, Info CBS Startup: Package: WindowsSearchEngineSKU-Group-Package~31bf3856ad364e35~amd64~en-US~10.0.19041.1 completed startup processing, new state: Installed, original: Installed, targeted: Installed. hr = 0x800f0826
2023-02-27 17:13:28, Info CBS Startup: Package: WindowsSearchEngineSKU-Group-Package~31bf3856ad364e35~amd64~~10.0.19041.1 completed startup processing, new state: Installed, original: Installed, targeted: Installed. hr = 0x800f0826
2023-02-27 17:13:29, Info CBS Saved last global progress. Current: 0, Limit: 1, ExecuteState: ExecuteStateNone
2023-02-27 17:13:29, Info CBS Startup: Retrying failed packages.
2023-02-27 17:13:29, Info CBS Startup: Processing complete. [HRESULT = 0x800f0922 - CBS_E_INSTALLERS_FAILED]
So to be very specific
Event viewer shows
8:16:48 PM - 26-Feb-2023
Installation Failure: Windows failed to install the following update with error 0x800F0922: 2023-02 Cumulative Update for Windows 10 Version 21H2 for x64-based Systems (KB5022834).
CBS log shows
2023-02-26 20:21:26, Info CBS Session: 31017545_3491546872 initialized by client WindowsUpdateAgent, external staging directory: (null), external registry directory: (null)
2023-02-26 20:21:26, Info CBS InternalOpenPackage failed for Package_for_KB3025096~31bf3856ad364e35~amd64~~6.4.1.0 [HRESULT = 0x800f0805 - CBS_E_INVALID_PACKAGE]
2023-02-26 20:21:26, Info CBS Failed to internally open package. [HRESULT = 0x800f0805 - CBS_E_INVALID_PACKAGE]
2023-02-26 20:21:26, Info CBS Failed to create open package. [HRESULT = 0x800f0805 - CBS_E_INVALID_PACKAGE]
2023-02-26 20:21:26, Info CBS Failed to OpenPackage using worker session [HRESULT = 0x800f0805]
2023-02-26 20:21:26, Info CBS Session: 31017545_3491631326 initialized by client WindowsUpdateAgent, external staging directory: (null), external registry directory: (null)
2023-02-26 20:21:26, Info CBS InternalOpenPackage failed for Package_for_KB3025096~31bf3856ad364e35~x86~~6.4.1.0 [HRESULT = 0x800f0805 - CBS_E_INVALID_PACKAGE]
2023-02-26 20:21:26, Info CBS Failed to internally open package. [HRESULT = 0x800f0805 - CBS_E_INVALID_PACKAGE]
2023-02-26 20:21:26, Info CBS Failed to create open package. [HRESULT = 0x800f0805 - CBS_E_INVALID_PACKAGE]
2023-02-26 20:21:26, Info CBS Failed to OpenPackage using worker session [HRESULT = 0x800f0805]
I am a bit bothered that the times don't match exactly.
To me it seems that when it downloads the package, it's able to open it? x800f0805
And as you state the error is then a rollback
2023-02-26 20:21:46, Info CBS Session status queried: Current Phase: 1, Last SuccessfulState: Startup, Completed: 1, Status: 0x800f0922
One thing I can try is to remove all subfolders from c:\windows\softwaredistribution manually.
But I would have thought the 3 other retries did that already?
