Xbox App keeps asking me to download Gaming Services

Anonymous
2023-02-08T17:18:19+00:00

I just got Game Pass a few days ago and haven't been able to play it once because every single time I hit on Install a screen telling me to Download Gaming Services keeps popping up even though I've already installed it numerous times. I'm turning to this because I have no idea what to do, I've already tried a bunch of different suggestions from people such as: Repairing and Reseting all the apps, I've tried to uninstall and install with Powershell, I've tried to update through the windows store, I've updated everything on Windows, I tried going into the registry and I deleted the GamingServices and GamingServices.net but Nothing works at all, I've completely given up on this, I feel scammed because I just got Game Pass and I haven't been to play a single game.

One weird thing I noticed and I don't know if this is normal is that when I go over to my account settings on the Xbox App on the segment where it says "GameInstall Options" I get some weird error that says "There was a problem loading installation locations. Try Again" But it never gives me that chance to change anything.

Windows for home | Windows 10 | Microsoft Store

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  1. Anonymous
    2023-02-11T18:39:45+00:00

    Hi! Same problem here. The scan doesn't resolve the problem.

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  2. Anonymous
    2023-02-16T11:49:39+00:00

    It was working for me but after I reset my pc and downloaded updates then it stops working and prompted the same image now. I am tired now to try using different methods but nothing is working.

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  3. Anonymous
    2023-02-16T19:22:09+00:00

    I have the same issue and have tried all the suggested solutions of uninstalling and reinstalling gaming services and Xbox app.

    Did anyone manage to resolve it?

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  4. Anonymous
    2023-02-18T12:07:59+00:00

    Another user here with the same problem.

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  5. Anonymous
    2023-02-18T13:19:59+00:00

    I have the exact same issue! It had been working perfectly fine for weeks, all I did was upgrade my GPU and now have this issues even down to the; "There was a problem laoding installation locations. Try again"! It's so frustrating, like the other comments, I've tried every "fix" possible and nothing works! Every time I try to install a game I get directed to download 'Gaming Services' but it's already installed! I've done clean uninstalls, all the registery stuff, and all the Powershell commands and nothing! How can a multi-billion dollar company screw up somthing so trivial?! I've never had an issue with any other game service/launcher; EA, GOG, Epic, Ubisoft etc etc. Please Microsoft sort this absolute mess of an app out as I'm about to cancel my subscription, what's the point in paying for this if I can't install or play any games?! There's a reason this app has such poor reviews, it's a complete buggy mess.

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    70+ people found this answer helpful.
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