Xbox App keeps asking me to download Gaming Services

Anonymous
2023-02-08T17:18:19+00:00

I just got Game Pass a few days ago and haven't been able to play it once because every single time I hit on Install a screen telling me to Download Gaming Services keeps popping up even though I've already installed it numerous times. I'm turning to this because I have no idea what to do, I've already tried a bunch of different suggestions from people such as: Repairing and Reseting all the apps, I've tried to uninstall and install with Powershell, I've tried to update through the windows store, I've updated everything on Windows, I tried going into the registry and I deleted the GamingServices and GamingServices.net but Nothing works at all, I've completely given up on this, I feel scammed because I just got Game Pass and I haven't been to play a single game.

One weird thing I noticed and I don't know if this is normal is that when I go over to my account settings on the Xbox App on the segment where it says "GameInstall Options" I get some weird error that says "There was a problem loading installation locations. Try Again" But it never gives me that chance to change anything.

Windows for home | Windows 10 | Microsoft Store

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

78 answers

Sort by: Newest
  1. Anonymous
    2023-04-20T06:28:16+00:00

    Hey guys, if you've tried all the other stuff, like using your admin-shell, reset/repairing, OS scans, and the like, but it still wont work, I might be able to help you. So, I've got three drives. My C with Windows, plus a D and an E. At one time, I had an XboxGames folder on each drive. I was trying to "install" No Man's Sky to drive E, where I already had the files. If I attempted to open the app from my start menu, it would send me to the Gaming Services' Awful Review. If I attempted to go through the Xbox App, after telling it where the files were, it would give me various hash-error codes and fail to even "install" to where I KNEW the files were. The most frustrating of which is where it told me there wasn't enough space even though I knew for sure there was. I slept on the issue, thinking about how I had changed the default install location to the correct drive and still had no dice. Then I remembered that it's not unusual for apps to fool with your C drive regardless of your specifications. So I checked in my C drive, looking for the Xbox Games folder. I opened it only to find a file with an obfuscated data name (Usually temp download files are like that.), along with a ~300Kb folder titled "No Man's Sky". I'm not sure whether it was the temp download file or the fumbled folder, but I deleted both. Lo and behold, everything works as it's supposed to now, start menu is fine and no Gaming Services, Xbox App finds the files instantly, no more errors anywhere.

    TL;DR
    Try checking for a file named like "7A7853F9-B5FA-42F3-B02E-D57BEACF4293" in your C drive's XboxGames folder, and delete it. May also delete any files within that folder that are not the size they should be.

    Good luck guys, if this helps you, spread the word.

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2023-04-20T03:55:18+00:00

    thank you worked perfectly

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  3. Anonymous
    2023-04-16T18:53:29+00:00

    You sir are a gentleman and a scholar.

    Thank you very much!!!!!

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  4. Anonymous
    2023-04-06T01:16:13+00:00

    Just randomly encountered this problem and you have saved me after 2 hours of headache. Thank you!

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  5. Anonymous
    2023-04-01T01:32:05+00:00

    Can we please get a microsoft agent to chime in here. This is clearly a systemic issue and has been going on for months. I am paying for game pass and am completely unable to use it.

    Was this answer helpful?

    7 people found this answer helpful.
    0 comments No comments