“Your credentials could not be verified” when entering PIN. Help!!

Anonymous

I restarted my computer and when i went to put in my pin i got the message “your credentials could not be verified”. I tried to click “I forgot my pin” but when it did I got “Something went wrong and your PIN isn't available (status: Oxc000006d, substatus:

Oxc0070070). Click to set up your PIN again.” and when I did that I get the message “The user profile service service failed the sign in. user profile cannot be loaded”. So I looked around and safe mode just wouldn’t work then i decided to reset my pc and keep all files. now when I hold shift and click the power button i only have the option to turn off my PC. I’m really frustrated and would just like to use my computer.

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43 answers

Anonymous

2024-07-03T08:40:06+00:00

Hi, I still can’t login after doing this. Please can someone help
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Anonymous

2024-06-13T14:01:52+00:00

Its asking Bitlocker you must enter recovery key
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Anonymous

2024-05-31T06:45:38+00:00

Hi. My computer is doing the exact same thing. What to do?
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Anonymous

2024-05-18T06:32:58+00:00

Hello sir, I don't know what to do, because I put my password correct on the pin, but when I entered it, it said

"Your credentials could not be verified",

I tried resetting my (windows10) PC, but I still got the same problem. How to fix it please.
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Anonymous

2024-05-14T20:06:47+00:00

Tried the hard shut off method cause nothing else worked. After I did the first hard shut off my laptop will not turn back on. Have any idea what happened?
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