“Your credentials could not be verified” when entering PIN. Help!!

Anonymous
2023-03-05T06:21:58+00:00

I restarted my computer and when i went to put in my pin i got the message “your credentials could not be verified”. I tried to click “I forgot my pin” but when it did I got “Something went wrong and your PIN isn't available (status: Oxc000006d, substatus:

Oxc0070070). Click to set up your PIN again.” and when I did that I get the message “The user profile service service failed the sign in. user profile cannot be loaded”. So I looked around and safe mode just wouldn’t work then i decided to reset my pc and keep all files. now when I hold shift and click the power button i only have the option to turn off my PC. I’m really frustrated and would just like to use my computer.

Windows for home | Windows 10 | Security and privacy

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  1. Anonymous
    2024-04-07T10:20:10+00:00

    Microsoft ruins everything it touches.

    I added a 2nd hard drive on my laptop and now it says can't verify PIN or something like that. I login as administrator and I can't do anything to this other account to fix it even as admin.

    I hate Microsoft. They make everything overly complicated and just make life a living hell.

    We can't login to this account because the phone number changed but wasn't changed in his profile so it keeps sending text messages to a phone number we do not have access to and NO other way to validate the account.

    Thanks a lot Microsoft. YOU SUCK.

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  2. Anonymous
    2024-03-15T14:38:48+00:00

    Help I restarting my computer

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  3. Anonymous
    2023-11-30T09:56:12+00:00

    Greetings I also have the same problem but with me I cannot do anything because every fixture in trouble shooting requires me to put a password I cannot even reset the pc

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  4. Anonymous
    2023-06-04T10:19:57+00:00

    Hi no did not work .thanks

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  5. Kapil Arya 38,496 Reputation points Volunteer Moderator
    2023-03-05T09:26:26+00:00

    Hello,

    See if this fix helps you:

    https://www.kapilarya.com/fix-your-credentials-could-not-be-verified-in-windows-11-10

    Hope this helps!

    Note: Included link in this reply refers to blog by a trusted Microsoft MVP.

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