My pc recently started crashing with BSOD with code DRIVER IRQL LESS OR NOT EQUAL. Also my pc is starting to run slower than usual and the newest Windows Updates are not installing. What do i do?

Anonymous
2023-02-12T17:59:38+00:00

My laptop started crashing with BSOD 3 or more years ago. It had some strange problems, and different error codes. and i couldnt identify it because my computer knowledge wasnt that good. That still happens, i fully reinstalled Windows like 6 times and this BSOD happens every time, even after i reistalled Windows. After some time, my laptop started running slowly, and when i enter it, it takes some time to load. And new recent Windows Updates are not installing, because of some errors saying that "files are corrupted" (0x007002) and something like that. I guess it all started because of Updates. I need your help to fix that so this wont annoy me ever again (Note: my friends say that Roblox is crashing some apps some how and drivers are crashing too because of it.)

Windows for home | Windows 11 | Windows update

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  1. Anonymous
    2023-02-15T20:05:02+00:00

    Are you talking about that RAM that is included in the motherboard?

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  2. DaveM121 934.2K Reputation points Independent Advisor
    2023-02-15T20:07:13+00:00

    Hi Danii,

    Is that RAM soldered onto the motherboard, and was that the only RAM attached when you ran that last test?

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  3. Anonymous
    2023-02-15T20:11:12+00:00

    Yes thats right, it was the only RAM that was inside of my laptop from the last test

    So does this RAM have problems?

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  4. DaveM121 934.2K Reputation points Independent Advisor
    2023-02-15T20:16:50+00:00

    Hi Danii,

    Yes, that RAM has problems and if it is soldered onto the motherboard, that is bad news!

    I do not know if you have a setting in BIOS that can be used to turn off the RAM on the motherboard and just use that new stick of RAM on its own.

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  5. Anonymous
    2023-02-15T20:33:41+00:00

    Wait, it is actually possible to turn my broken RAM off ?

    I can show my BIOS type if you want, but if it wont turn off, do i have to go to repair store ?

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