My pc recently started crashing with BSOD with code DRIVER IRQL LESS OR NOT EQUAL. Also my pc is starting to run slower than usual and the newest Windows Updates are not installing. What do i do?

Anonymous
2023-02-12T17:59:38+00:00

My laptop started crashing with BSOD 3 or more years ago. It had some strange problems, and different error codes. and i couldnt identify it because my computer knowledge wasnt that good. That still happens, i fully reinstalled Windows like 6 times and this BSOD happens every time, even after i reistalled Windows. After some time, my laptop started running slowly, and when i enter it, it takes some time to load. And new recent Windows Updates are not installing, because of some errors saying that "files are corrupted" (0x007002) and something like that. I guess it all started because of Updates. I need your help to fix that so this wont annoy me ever again (Note: my friends say that Roblox is crashing some apps some how and drivers are crashing too because of it.)

Windows for home | Windows 11 | Windows update

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  1. DaveM121 934.2K Reputation points Independent Advisor
    2023-02-12T18:32:22+00:00

    Hi Daniil,

    I am Dave, I will help you with this.

    Please check to see if your PC is producing any minidump files, I will check those to see if they provide any insight into a potential cause of the system crashes.

    Open Windows File Explorer.

    Navigate to C:\Windows\Minidump

    Copy any minidump files onto your Desktop, then zip those up.

    Upload the zip file to the Cloud (OneDrive, DropBox... etc.), then choose to share those and get a share link.

    Then post the link here to the zip file, so we can take a look for you.

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