My pc recently started crashing with BSOD with code DRIVER IRQL LESS OR NOT EQUAL. Also my pc is starting to run slower than usual and the newest Windows Updates are not installing. What do i do?

Anonymous
2023-02-12T17:59:38+00:00

My laptop started crashing with BSOD 3 or more years ago. It had some strange problems, and different error codes. and i couldnt identify it because my computer knowledge wasnt that good. That still happens, i fully reinstalled Windows like 6 times and this BSOD happens every time, even after i reistalled Windows. After some time, my laptop started running slowly, and when i enter it, it takes some time to load. And new recent Windows Updates are not installing, because of some errors saying that "files are corrupted" (0x007002) and something like that. I guess it all started because of Updates. I need your help to fix that so this wont annoy me ever again (Note: my friends say that Roblox is crashing some apps some how and drivers are crashing too because of it.)

Windows for home | Windows 11 | Windows update

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  1. DaveM121 934.2K Reputation points Independent Advisor
    2023-02-17T15:34:24+00:00

    Okay Danii.

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  2. Anonymous
    2023-02-17T15:26:29+00:00

    Hi, sorry for not sending you the BIOS system images, but i recently noticed, that my laptop isnt crashing so far these past 2 days. I left it in sleep mode because i want to see if it willl crash as usually, but it didnt crash for some reason. I am trying to not restart/shut down my laptop and see how will it go. I will send you BIOS system images when my laptop will start crashing.

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  3. DaveM121 934.2K Reputation points Independent Advisor
    2023-02-16T19:10:07+00:00

    Okay Danii.

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  4. Anonymous
    2023-02-16T19:08:30+00:00

    Ok give me some time i will make photos of it.

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  5. DaveM121 934.2K Reputation points Independent Advisor
    2023-02-16T07:48:00+00:00

    Hi Danii,

    Sorry, I was offline, I honestly don't know if it is possible to turn off the built-in RAM, if you provide a photo of each tab you have in BIOS I can check that for you, if there s no option to disable that RAM, you will need to take your laptop to the Repair Store.

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