How to resolve Win 11 won't completely shut down and won't restart?

Anonymous
2023-03-17T18:22:01+00:00

After applying the most recent cumulative update to my Win 11 PC, it will no longer completely shut down and will not restart. It closes all apps and video but the lights and fan continue to run and it won't power off. I have to shut down using the power button. I ran "sfc/scannow" which repaired corrupted files but didn't resolve this issue. What should I do to troubleshoot this and get it corrected?

Windows for home | Windows 11 | Performance and system failures

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  1. Anonymous
    2024-05-23T14:31:44+00:00

    This worked for Z790 AORUS PRO X Rev 1.0 board

    Thank you!

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  2. Anonymous
    2024-05-23T22:05:56+00:00

    This worked for Z790 AORUS PRO X Rev 1.0 board

    Thank you!

    Glad I could help. It was driving me nuts. Also Sleep function would bounce back to wake two or three times before finally going to sleep.

    All good now.

    Phillip

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  3. Anonymous
    2024-05-26T02:58:56+00:00

    This way is works for me, Thanks a lot!

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  4. Anonymous
    2024-06-07T07:02:26+00:00

    I disabled my NVIDIA graphics driver and now my PC won’t boot up please help.

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  5. Anonymous
    2024-06-07T07:18:20+00:00

    Sorry Aaron, you might to post that question on a different forum. I can't help you with that one but someone else might.

    Sounds like a bios setting to recognise the graphics driver is disabled.

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