How to resolve Win 11 won't completely shut down and won't restart?

Anonymous
2023-03-17T18:22:01+00:00

After applying the most recent cumulative update to my Win 11 PC, it will no longer completely shut down and will not restart. It closes all apps and video but the lights and fan continue to run and it won't power off. I have to shut down using the power button. I ran "sfc/scannow" which repaired corrupted files but didn't resolve this issue. What should I do to troubleshoot this and get it corrected?

Windows for home | Windows 11 | Performance and system failures

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  1. Anonymous
    2024-02-04T18:18:29+00:00

    This one also didn't work

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  2. Anonymous
    2024-02-04T18:21:29+00:00

    Tried this and didn't work but it gave me a clue.

    I disabled the option to speed up booting in the power options. that did the trick.

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  3. Anonymous
    2024-02-24T17:41:10+00:00

    YES IT IS

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  4. Anonymous
    2024-03-18T17:22:34+00:00

    worked for me also, just uncheck allow the computer to turn off this device to save power"

    thank you

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  5. Anonymous
    2024-03-18T17:50:20+00:00

    worked for me also, just uncheck allow the computer to turn off this device to save power"

    thank you

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