How to resolve Win 11 won't completely shut down and won't restart?

Anonymous
2023-03-17T18:22:01+00:00

After applying the most recent cumulative update to my Win 11 PC, it will no longer completely shut down and will not restart. It closes all apps and video but the lights and fan continue to run and it won't power off. I have to shut down using the power button. I ran "sfc/scannow" which repaired corrupted files but didn't resolve this issue. What should I do to troubleshoot this and get it corrected?

Windows for home | Windows 11 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

82 answers

Sort by: Oldest
Most helpful Newest Oldest
  1. Anonymous
    2024-12-04T10:05:55+00:00

    That's force shut down method, which is not healthy for your PC

    Was this answer helpful?

    0 comments
  2. Anonymous
    2024-12-15T21:38:04+00:00

    Wow! You fixed it for me. I tried absolutely everything and the PC works perfectly. Thank you!

    Was this answer helpful?

    0 comments
  3. Anonymous
    2024-12-19T05:02:09+00:00

    This worked for me! Thank you. Thanks for sharing this here also.

    Was this answer helpful?

    0 comments
  4. Anonymous
    2024-12-27T20:41:17+00:00

    that's your response? lol

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  5. Deleted

    This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.

    Comments have been turned off. Learn more