How to resolve Win 11 won't completely shut down and won't restart?

Anonymous
2023-03-17T18:22:01+00:00

After applying the most recent cumulative update to my Win 11 PC, it will no longer completely shut down and will not restart. It closes all apps and video but the lights and fan continue to run and it won't power off. I have to shut down using the power button. I ran "sfc/scannow" which repaired corrupted files but didn't resolve this issue. What should I do to troubleshoot this and get it corrected?

Windows for home | Windows 11 | Performance and system failures

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  1. Anonymous
    2024-08-15T13:42:54+00:00

    @RoberWarehall, thank you so much. I have been dealing with this for months. I was hoping finally upgrading to Windows 11 would fix it, but then realized that I couldn't "reboot" to finish the Windows 11 install because it wouldn't reboot. And a full shut down wouldn't go to the upgrade, only a reboot. So thank you so much for posting your solution.

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  2. Anonymous
    2024-07-06T12:08:25+00:00

    there are no curently power available

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  3. Anonymous
    2024-06-25T12:51:59+00:00

    Thanks Robert, it worked for me!!

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  4. Anonymous
    2024-06-22T05:48:15+00:00

    This worked perfectly for me, thanks so much, I really appreciate

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  5. Anonymous
    2024-06-14T14:02:06+00:00

    Hi. I believe I did a Windows 11 update that cured the issue of my Asus Prime 550 plus PC Build. It shuts down without an issue at the desktop. Thankfully I didn't need to reinstall because I got the free upgrade from Windows 10 Pro.

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