Tried this and didn't work but it gave me a clue.
I disabled the option to speed up booting in the power options. that did the trick.
How to resolve Win 11 won't completely shut down and won't restart?
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Anonymous
After applying the most recent cumulative update to my Win 11 PC, it will no longer completely shut down and will not restart. It closes all apps and video but the lights and fan continue to run and it won't power off. I have to shut down using the power button. I ran "sfc/scannow" which repaired corrupted files but didn't resolve this issue. What should I do to troubleshoot this and get it corrected?
Windows for home | Windows 11 | Performance and system failures
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82 answers
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Anonymous
2024-02-04T18:21:29+00:00 -
Anonymous
2024-02-04T18:18:29+00:00 This one also didn't work
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Anonymous
2024-02-04T18:18:08+00:00 None of the above worked for me unfortunately :(
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Anonymous
2024-01-24T19:55:25+00:00 After an extensive search and many non-working solutions...
I've had the same problem for months. Have to hold down the power button to make the computer shutdown on its own.
The fix is a surprising one...
Device Manager -> Universal Serial Bus Controllers
Go down the list and any of them that has a "Power Management" tab, uncheck "Allow the computer to turn off this device to save power".
At least this worked for me. Apparently its the USB controllers preventing the proper shutdown for some reason.
Also worked for me. Great, thanks!
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Anonymous
2024-01-04T06:40:38+00:00 After an extensive search and many non-working solutions...
I've had the same problem for months. Have to hold down the power button to make the computer shutdown on its own.
The fix is a surprising one...
Device Manager -> Universal Serial Bus Controllers
Go down the list and any of them that has a "Power Management" tab, uncheck "Allow the computer to turn off this device to save power".
At least this worked for me. Apparently its the USB controllers preventing the proper shutdown for some reason.
Ooo Myyyy Godddd
Thank you
Same problem solved !