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After applying the most recent cumulative update to my Win 11 PC, it will no longer completely shut down and will not restart. It closes all apps and video but the lights and fan continue to run and it won't power off. I have to shut down using the power button. I ran "sfc/scannow" which repaired corrupted files but didn't resolve this issue. What should I do to troubleshoot this and get it corrected?
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Same thing happens to me after the last update, my Windowss 11 won't shutdown. FYI, my external USB drive is always inserted on my USB 3.0 port and that shutdown problem only occurs after my last windows update. In my case, I simply "unplugged my external USB drive" and it fix the problem.
YES! It was driving me crazy - this fixed it. Thank you!
worked for me also, just uncheck allow the computer to turn off this device to save power"
thank you
worked for me also, just uncheck allow the computer to turn off this device to save power"
thank you
worked for me also, just uncheck allow the computer to turn off this device to save power"
thank you
YES IT IS
