How to resolve Win 11 won't completely shut down and won't restart?

Anonymous
2023-03-17T18:22:01+00:00

After applying the most recent cumulative update to my Win 11 PC, it will no longer completely shut down and will not restart. It closes all apps and video but the lights and fan continue to run and it won't power off. I have to shut down using the power button. I ran "sfc/scannow" which repaired corrupted files but didn't resolve this issue. What should I do to troubleshoot this and get it corrected?

Windows for home | Windows 11 | Performance and system failures

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  1. Anonymous
    2025-04-19T20:01:35+00:00

    It worked for me. Thank you !!!!

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  2. Anonymous
    2025-04-17T22:45:54+00:00

    Dude I HAVE TO thanks you !

    18 april 2025 still works perfectly.

    Days of search for this solution.

    Love U

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  3. Anonymous
    2024-12-27T20:41:17+00:00

    that's your response? lol

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  4. Anonymous
    2024-11-06T10:48:09+00:00

    I was having the same issue with my ROG Ally X. I tried the advice in this post, but it didn’t work for me. I tried searching the internet again tonight and came across this YouTube video. The creator has a thick accent, but the first thing said fixed my problem.

    https://youtu.be/82fVNrdrSpo?si=r8U1WlUp0nBbwR40

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  5. Anonymous
    2024-10-30T16:58:40+00:00

    This fixed it for me. Thanks

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