How to resolve Win 11 won't completely shut down and won't restart?

Anonymous
2023-03-17T18:22:01+00:00

After applying the most recent cumulative update to my Win 11 PC, it will no longer completely shut down and will not restart. It closes all apps and video but the lights and fan continue to run and it won't power off. I have to shut down using the power button. I ran "sfc/scannow" which repaired corrupted files but didn't resolve this issue. What should I do to troubleshoot this and get it corrected?

Windows for home | Windows 11 | Performance and system failures

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  1. Anonymous
    2024-02-04T18:21:29+00:00

    Tried this and didn't work but it gave me a clue.

    I disabled the option to speed up booting in the power options. that did the trick.

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  2. Anonymous
    2024-03-18T17:50:36+00:00

    YES! It was driving me crazy - this fixed it. Thank you!

    worked for me also, just uncheck allow the computer to turn off this device to save power"

    thank you

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  3. Anonymous
    2024-02-04T18:18:29+00:00

    This one also didn't work

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  4. Anonymous
    2024-01-04T06:40:38+00:00

    After an extensive search and many non-working solutions...

    I've had the same problem for months. Have to hold down the power button to make the computer shutdown on its own.

    The fix is a surprising one...

    Device Manager -> Universal Serial Bus Controllers

    Go down the list and any of them that has a "Power Management" tab, uncheck "Allow the computer to turn off this device to save power".

    At least this worked for me. Apparently its the USB controllers preventing the proper shutdown for some reason.

    Ooo Myyyy Godddd

    Thank you

    Same problem solved !

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  5. Anonymous
    2023-11-28T12:25:07+00:00

    Hi people.

    For me the .NET Framework 3.5 put my laptop into the not turning off or restarting state. As I read the faulty install preventing the Windows to do a complete restart cycle.

    This happened when I intalled GTA5 and the Rockstar games launcher automatically installed the .NET FM 3.5.

    It was difficult to find out why the thing is happening. Because I had GTA5 installed before and did not have any issues before.

    I used the System Restore Function to roll back my windows install.

    Because uninstalling the .NET 3.5 did not solve the issue. (removing from the Windows Features)

    Whenever I downloaded the 3.5Mb web installer and when I downloaded the 230Mb full intaller and installed the .Net Framework. I just got to the same issue.

    I solved it by installing the .NET framework throught the Windows Features option.

    I hope I could help someone out.

    I tried the sfc /scannow (no errors) and the DISM as well, freezing at 63.5%.

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