Why is Microsoft Solitaire and Casual Games not opening up the last few days. I even reset, uninstalled, and reinstalled. Still will not open.

Anonymous
2023-03-27T16:19:05+00:00

I am unable to open Microsoft Solitaire and Casual Games the last few days. First it was telling me there was no internet connection when there was. Then it just stopped opening up.

I first did and trouble shoot and fix on Microsoft Store.

I ended up having to Reset the Microsoft Solitaire and Casual Games - losing all my years of scores and challenges.

Still not working.

Day 4. Gave up and Uninstalled Microsoft Solitaire and Casual Games and Reinstalled. Still not working.

I pay for a premium subscription for a game I cannot even play.

Any ideas what is wrong?

Windows for home | Windows 10 | Microsoft Store

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  1. Anonymous
    2023-08-14T15:37:33+00:00

    Tekkie Boy, you're a star! I downloaded Mahjong and accessed Solitaire collection from there. It worked a treat and after restarting my computer can now load the solitaire collection as normal. Brilliant I hope it lasts. Thank you.

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  2. Anonymous
    2023-08-14T15:31:25+00:00

    I have been with technical support this afternoon who took control of my laptop and tried everything he knew to get my game to work but couldn't. He said that they have no issues with the game at their end.

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  3. Anonymous
    2023-08-14T15:05:59+00:00

    I can confirm the Mahjong trick works.

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  4. Anonymous
    2023-08-14T13:55:04+00:00

    Thank you Tekkie Boy, I am now back up and running

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  5. Anonymous
    2023-08-14T11:37:12+00:00

    This worked for me. Thank you! :) Interesting to see if it holds.

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