Why is Microsoft Solitaire and Casual Games not opening up the last few days. I even reset, uninstalled, and reinstalled. Still will not open.

Anonymous
2023-03-27T16:19:05+00:00

I am unable to open Microsoft Solitaire and Casual Games the last few days. First it was telling me there was no internet connection when there was. Then it just stopped opening up.

I first did and trouble shoot and fix on Microsoft Store.

I ended up having to Reset the Microsoft Solitaire and Casual Games - losing all my years of scores and challenges.

Still not working.

Day 4. Gave up and Uninstalled Microsoft Solitaire and Casual Games and Reinstalled. Still not working.

I pay for a premium subscription for a game I cannot even play.

Any ideas what is wrong?

Windows for home | Windows 10 | Microsoft Store

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  1. Anonymous
    2023-08-17T18:42:59+00:00

    Brilliant, too bad Microsoft can't afford best in class developers anymore, but glad that we can all use our Premium accounts again while they're off spending their bonuses on something less important!

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  2. Anonymous
    2023-08-17T15:01:22+00:00

    The previous post by Karl works: Download MS Mahjong from the Microsoft store and start it. Go back to the Home page and there is a link to other games including Solitaire. Click on that and it works OK, and it should then work from the original link.

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  3. Anonymous
    2023-08-17T12:29:49+00:00
    1. Disconnect/disable your network connection before starting Microsoft Solitaire Collection.
    2. Open Microsoft Solitaire Collection on your PC.
    3. Once past the loading screen, reconnect your device to your network.

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  4. Anonymous
    2023-08-15T12:05:05+00:00

    Well it took me longer than most of you guys but it's finally worked for me.

    Are Microsoft testing our abilities looking for future techies?

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  5. Anonymous
    2023-08-14T19:46:20+00:00

    Yeah!, the trick with mahjong works fine. Thanks a lot.

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