Why is Microsoft Solitaire and Casual Games not opening up the last few days. I even reset, uninstalled, and reinstalled. Still will not open.

Anonymous
2023-03-27T16:19:05+00:00

I am unable to open Microsoft Solitaire and Casual Games the last few days. First it was telling me there was no internet connection when there was. Then it just stopped opening up.

I first did and trouble shoot and fix on Microsoft Store.

I ended up having to Reset the Microsoft Solitaire and Casual Games - losing all my years of scores and challenges.

Still not working.

Day 4. Gave up and Uninstalled Microsoft Solitaire and Casual Games and Reinstalled. Still not working.

I pay for a premium subscription for a game I cannot even play.

Any ideas what is wrong?

Windows for home | Windows 10 | Microsoft Store

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  1. Anonymous
    2023-08-14T11:12:41+00:00

    Having this problem as well. Appreciate all the suggestions from all you people. Tried your suggestion. It worked fine in the Admin account, but sadly didn't fix it in my own account. Another weird thing.. After logging in, in the Solitaire app on the Admin account, it did not see my Premium subscription. Hmm.. This is a weird mess.. :/

    One loose thought.. Perhaps there are some new terms the user have to accept, but some bug prevents it from showing, so the user can't accept it.

    this from the PC "xbox games app" .. (couldn't copy txt so heres a grab) Worked for me!

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  2. Anonymous
    2023-08-14T11:08:02+00:00

    Unfortunately I spoke too soon. It worked one time and when I closed it and tried to open it again, it was back to where it was - not loading.

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  4. Anonymous
    2023-08-14T08:13:27+00:00

    Thank you. The instructions were slightly different for my PC but based on what you said,I was able to get it working again and I even got my stats back.

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  5. Anonymous
    2023-08-13T21:24:24+00:00

    grrrrrrrr same problem! Tried resetting stuff.. network unblocking etc.. even uninstalled Killer Network in case causing the problem ... I did see a message at one point saying "temp files location has moved" dunno how but... could that be anything? still stuck Heelllpppp! :)

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