Linking phone to PC creates duplicate contacts

Anonymous
2023-02-22T04:19:01+00:00

Why does linking my android phone to my PC create duplicate contacts?

Windows for home | Windows 11 | Connect Phone and PC

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  1. Anonymous
    2023-03-29T19:29:31+00:00

    My "solution" was to:

    1. Turn off contact sync in Link to Windows on android
    2. Turn off the Your Phone app (unlink the phone)
    3. Using the Outlook for Microsoft 365 app (comes with paid business version of a subscription to Office 365), adding the outlook.com account to it, letting it sync the contacts and then deleting from that app, in the Contacts-section, deleting all the duplicate contacts (located in a separate folder called Link to Windows) and letting it sync for an hour or so. All the duplicates vanished from the desktop app, but about 8 000 were left in the cloud,
    4. The following day, I added my outlook.com account to the Outlook for Microsoft 365 app I have at my office, and again synced, deleted and waited. Now the cloud duplicate contacts were down to about 1 600.
    5. Then on the outlook.com website I deleted 10 contacts at a time (a slow and tedious process, where you have to wait 30-60 seconds for the delete-option to become available after selection). It took about 3 hours of my life.

    I will never, ever use Link to Windows again, and I from now on I will sync my SMS via the google solution.

    It is astonishing that Microsoft quality control has failed so totally, and also unbelievable that you cannot delete more than 10 contacts at a time in the cloud.

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  2. Anonymous
    2023-03-29T19:34:37+00:00

    I have the same issue. Does anyone have a fix yet? This is very annoying. I am only able to merge a few contacts at a time and I have hundreds of duplicates. This is ridiculous! I like the link to the windows app, however, this feature (or bug) is creating a nightmare. I may remove the app from my PC if this doesn't get fixed soon.

    SDC

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  3. Anonymous
    2023-03-29T19:41:36+00:00

    My "solution" was to:

    1. Turn off contact sync in Link to Windows on android
    2. Turn off the Your Phone app (unlink the phone)
    3. Using the Outlook for Microsoft 365 app (comes with paid business version of a subscription to Office 365), adding the outlook.com account to it, letting it sync the contacts and then deleting from that app, in the Contacts-section, deleting all the duplicate contacts (located in a separate folder called Link to Windows) and letting it sync for an hour or so. All the duplicates vanished from the desktop app, but about 8 000 were left in the cloud,
    4. The following day, I added my outlook.com account to the Outlook for Microsoft 365 app I have at my office, and again synced, deleted and waited. Now the cloud duplicate contacts were down to about 1 600.
    5. Then on the outlook.com website I deleted 10 contacts at a time (a slow and tedious process, where you have to wait 30-60 seconds for the delete-option to become available after selection). It took about 3 hours of my life.

    I will never, ever use Link to Windows again, and I from now on I will sync my SMS via the google solution.

    It is astonishing that Microsoft quality control has failed so totally, and also unbelievable that you cannot delete more than 10 contacts at a time in the cloud.

    That is a great solution. I don't pay for office 365, and I can only select up to 2 contacts, if I select 3 things get greyed out lol. I wonder if it's because I don't pay. It would be really funny.

    And I'm very upset, because I needed something "quick" and built in to access my phones picture and stuff. Portal by Pushbullet was compromised in its security and also sent from PC to phone, not the other way. And Send Anywhere was amazing, but had steps that became tedious to do over and over, and also created extra folders in my phone. Windows Link was supposed to fill that gap. I guess we can connect it again, without turning on the option to sync but it's so dumb. Now I have my cloud all messed up.

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  4. Anonymous
    2023-03-29T21:10:28+00:00

    This IS very disappointing. By blissfully using Link to Windows during the last several months, my outlook.com contacts list has grown from around 400 to nearly 15,000, most of them duplicates! And no easy to edit the list.

    The best solution I have is to uninstall Link to Windows, clean the mess up, then rely primarily on Google Contacts.

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  5. Anonymous
    2023-03-29T21:20:03+00:00

    Same for me, this is very frustrating... Causes sync issues across different platforms/devices. The duplicated contacts do only show in the outlook web app where there is a max 10 limit on deleting contacts. They do not show in Outlook desktop, Internet Explorer web app... or Graph API when quering contacts. I have ~15 000 duplicates. I've repeatedly been in contact with Microsoft Support but they do not seem to understand or know how to fix it...

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