Linking phone to PC creates duplicate contacts

Anonymous
2023-02-22T04:19:01+00:00

Why does linking my android phone to my PC create duplicate contacts?

Windows for home | Windows 11 | Connect Phone and PC

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  1. Anonymous
    2023-03-22T17:11:20+00:00

    I now have 12 000 contacts because I turned on the "Allow contact sync" switch on Link to Windows-app on my Android phone. Some contacts have been duplicated several hundreds of times. This is absolutely insane. And they can't be deleted when logging in to Outlook.com, going to contacts. I can delete some one by one, but as soon as I select several, the delete button dims out.

    I urgently need help - my outlook conctact folder is absolutely destroyed now because of this mad sync going on. What to do? I want those 12 000 contacts removed NOW.

    I am paying for both outlook.com and microsoft 365 fo business. I even connected my personal outlook.com account to the main Outlook-app, and deleted the duplicated contacts from there. They wanished from the Outlook-app, but simply won't disappear from the cloud (www.outlook.com). 

    This Link to Windows contact sync should IMMEDIATELY be withdrawn and shut down, this is a critical bug.

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  2. Anonymous
    2023-03-20T19:06:44+00:00

    Same here. Link to Windows app creates multiple copies of contacts in Outlook.com.

    My device is also Pixel 6 Pro.

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  3. Anonymous
    2023-02-22T05:45:06+00:00

    Nothing was mentioned about Outlook until now, only Phone Link and Android which are covered by Windows forum.

    If Office is involved then this needs to be posted in the Office forum for your edition of Office here:

    https://answers.microsoft.com/en-us/newthread?t...

    I hope it helps.

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  4. Anonymous
    2023-02-22T05:35:59+00:00

    Windows creates a duplicate Outlook Contacts folder with the name of my phone as the folder name.

    Pixel 6 (contacts synced by Link to Windows)

    I share my contacts with Gmail.

    Both the Outlook 'Pixel 6 (contacts synced by Link to Windows)' folder and my Gmail Contacts Folder contain duplicates, triplicates, etc.

    Why does Windows need to create a new Outlook Contacts folder? Why can't my contacts be read from my Outlook Contacts folder?

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  5. Anonymous
    2023-02-22T05:14:53+00:00

    Hello, I'm Greg, here to help you with this.

    It could be a bug. Are the duplicates in Windows 11, Android or both? Since it syncs the data between them, it should be in both. So you can merge duplicates in Android and see if it sync's to PC:

    https://support.google.com/contacts/answer/7078...

    Let me know what happens. If you want to report this as a bug to Microsoft use the Feedback Hub app in Start Menu where developers are tasked to process consumer feedback. They will not even see it here. Microsoft developers DO read feedback from customers that comes in via the Feedback Hub, so that is a great way to share your thoughts on how to better serve you as a customer.

    Feel free to ask back any questions. Based on the results you post back, I will have other suggestions if necessary.

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