Kernel Power 41 code 63, help please.

Anonymous
2023-03-18T23:38:37+00:00

Most recently, I ran into a problem, namely, that during the game my computer freezes tightly. After looking at the action log, I found there critical errors Kernel Power 41 with code 63. I tried everything, and reinstalled Windows, and checked the RAM for errors, and everything like that, nothing helped. Through the sfc /scannow command, 4 corrupted files were found, they were installed, but the error still remained. Please, please help me!

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2023-03-19T20:52:02+00:00
    1. When available please post the results of this script:

    (make sure that it is a new run of the script)

    https://www.elevenforum.com/attachments/tuneup_plus_log-bat.36285/

    1. When possible please run the computer in safe mode overnight while sleeping.

    The longer the continuous run the better the testing conditions.

    If there is a new BSOD overnight then run the V2 share link while in safe mode and post a share link into the newest post using one drive, drop box, or google drive.

    1. If your comfortable inside this Z490-A PRO (MS-7C75) computer then find components for swap testing.

    While finding components you can run software stress tests.

    More often the software stress tests fail to identify the malfunctioning component so swap testing is typically required.

    Alternatively the computer can be tested at a local computer store.

    Indicate the components that you have available or can borrow for swap testing.

    Start with the CPU and if available plan to test the motherboard.

    Event[2282]:

    Log Name: System

    Source: Microsoft-Windows-WHEA-Logger

    Date: 2023-03-19T01:10:09.2230000Z

    Event ID: 18

    Task: N/A

    Level: ╬°шсър

    Opcode: ╤тхфхэш 

    Keyword: N/A

    User: S-1-5-19

    User Name: *removed PII*

    Computer: *removed PII*

    Description:

    ╧Ёюшчю°ыр эхєёЄЁрэшьр  ряярЁрЄэр  ю°шсър.

    ╤ююс∙шт°шщ ъюьяюэхэЄ:  фЁю яЁюЎхёёюЁр

    ╚ёЄюўэшъ ю°шсъш: Machine Check Exception

    ╥шя ю°шсъш: Internal Timer Error

    ╚─ APIC яЁюЎхёёюЁр: 1

    ─юяюыэшЄхы№э√х ётхфхэш  ёюфхЁцрЄё  т яюфЁюсэюёЄ ї ¤Єющ чряшёш.

    Event[1641]:

    Log Name: System

    Source: Microsoft-Windows-WHEA-Logger

    Date: 2023-03-18T05:05:03.6970000Z

    Event ID: 18

    Task: N/A

    Level: ╬°шсър

    Opcode: ╤тхфхэш 

    Keyword: N/A

    User: S-1-5-19

    User Name: *removed PII*

    Computer: *removed PII*

    Description:

    ╧Ёюшчю°ыр эхєёЄЁрэшьр  ряярЁрЄэр  ю°шсър.

    ╤ююс∙шт°шщ ъюьяюэхэЄ:  фЁю яЁюЎхёёюЁр

    ╚ёЄюўэшъ ю°шсъш: Machine Check Exception

    ╥шя ю°шсъш: Internal Timer Error

    ╚─ APIC яЁюЎхёёюЁр: 1

    ─юяюыэшЄхы№э√х ётхфхэш  ёюфхЁцрЄё  т яюфЁюсэюёЄ ї ¤Єющ чряшёш.

    https://1drv.ms/u/s!AhQhQCapuHE4ccxcoxC4emyGP5I?e=CDlQbw

    sorry, here is the new data from the test.

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  2. Anonymous
    2023-03-19T20:32:15+00:00
    1. When available please post the results of this script:

    (make sure that it is a new run of the script)

    https://www.elevenforum.com/attachments/tuneup_plus_log-bat.36285/

    1. When possible please run the computer in safe mode overnight while sleeping.

    The longer the continuous run the better the testing conditions.

    If there is a new BSOD overnight then run the V2 share link while in safe mode and post a share link into the newest post using one drive, drop box, or google drive.

    1. If your comfortable inside this Z490-A PRO (MS-7C75) computer then find components for swap testing.

    While finding components you can run software stress tests.

    More often the software stress tests fail to identify the malfunctioning component so swap testing is typically required.

    Alternatively the computer can be tested at a local computer store.

    Indicate the components that you have available or can borrow for swap testing.

    Start with the CPU and if available plan to test the motherboard.

    Event[2282]:

    Log Name: System

    Source: Microsoft-Windows-WHEA-Logger

    Date: 2023-03-19T01:10:09.2230000Z

    Event ID: 18

    Task: N/A

    Level: ╬°шсър

    Opcode: ╤тхфхэш 

    Keyword: N/A

    User: S-1-5-19

    User Name: *removed PII*

    Computer: *removed PII*

    Description:

    ╧Ёюшчю°ыр эхєёЄЁрэшьр  ряярЁрЄэр  ю°шсър.

    ╤ююс∙шт°шщ ъюьяюэхэЄ:  фЁю яЁюЎхёёюЁр

    ╚ёЄюўэшъ ю°шсъш: Machine Check Exception

    ╥шя ю°шсъш: Internal Timer Error

    ╚─ APIC яЁюЎхёёюЁр: 1

    ─юяюыэшЄхы№э√х ётхфхэш  ёюфхЁцрЄё  т яюфЁюсэюёЄ ї ¤Єющ чряшёш.

    Event[1641]:

    Log Name: System

    Source: Microsoft-Windows-WHEA-Logger

    Date: 2023-03-18T05:05:03.6970000Z

    Event ID: 18

    Task: N/A

    Level: ╬°шсър

    Opcode: ╤тхфхэш 

    Keyword: N/A

    User: S-1-5-19

    User Name: *removed PII*

    Computer: *removed PII*

    Description:

    ╧Ёюшчю°ыр эхєёЄЁрэшьр  ряярЁрЄэр  ю°шсър.

    ╤ююс∙шт°шщ ъюьяюэхэЄ:  фЁю яЁюЎхёёюЁр

    ╚ёЄюўэшъ ю°шсъш: Machine Check Exception

    ╥шя ю°шсъш: Internal Timer Error

    ╚─ APIC яЁюЎхёёюЁр: 1

    ─юяюыэшЄхы№э√х ётхфхэш  ёюфхЁцрЄё  т яюфЁюсэюёЄ ї ¤Єющ чряшёш.

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  3. Anonymous
    2023-03-19T18:09:44+00:00

    Hello. Removed the antivirus, but still got a blue screen when using the game Warzone 2.0 with an error whea uncorrectable error

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  4. Anonymous
    2023-03-19T18:08:54+00:00

    https://1drv.ms/u/s!AhQhQCapuHE4cJDGg3n5-WfudEs?e=cTmQDmAbout 10 minutes ago the blue screen reappeared..

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  5. Jan J.23 13,925 Reputation points Independent Advisor
    2023-03-19T08:11:10+00:00

    Hello, I'm Jan and I'm happy to help you today. I'm sorry that you are experiencing these issue wuth your computer. All the dmp file indicate the Intel Processor however it also indicate these driver related to a third-party Security software Qihoo 360 Technology causing the crash.

    Try to fully clean uninstall the third party antivirus using their dedicated uninstall/removal tool.

    Once done, please restart your computer and observe if the system stabilizes.

    If you have any other cleaners or antivirus installed. Please fully remove them using their dedicate removal tool.

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