EOS-ERR-1603 Epic Online Services install issue [Solution]

Anonymous
2023-03-06T23:26:39+00:00

I wanted to share a fix to the EOS-ERR-1603 error that some experience with the Epic Games Launcher and Online Services Install that I haven't seen elsewhere and I hope might be useful.

I followed all of the steps detailed here with no luck: https://www.epicgames.com/help/en-US/epic-games-store-c5719341124379/error-codes-c5719359691291/eos-err-1603-a5720340831259

Various forums suggested the issue may be due to installing the launcher on a different drive, but mine is in the default location on C:\ so no joy with that either.

However I noticed in the registry there were entries pointing to "C:\Program Files (x86)\Epic Games\Epic Online Services" but the deepest folder didn't exist in my installation, so I created the folder "Epic Online Services" under the "Epic Games" folder:

I then re-ran the installer as described in step 6 on the Epic page linked to above, which in my case is C:\Program Files (x86)\Epic Games\Launcher\Portal\Extras\EOS\EpicOnlineServices.msi and the installer ran successfully fixing the issue.

Hope this helps someone.

Windows for home | Windows 11 | Gaming

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  1. Anonymous
    2023-07-05T18:10:06+00:00

    W. THANK YOU.. my launcher has been broken for weeks and i just gave up until i couldnt play any games.

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  2. Anonymous
    2023-08-05T02:28:12+00:00

    i dont have a EpicOnlineServices.msi folder, is there any other way?

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    10+ people found this answer helpful.
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  3. Anonymous
    2023-08-18T00:32:56+00:00

    this fixed the issue for me. thank you very much man.

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  4. Anonymous
    2023-08-23T02:00:49+00:00

    I really have Genuine respect for you. Thank you so much bro hope you have a great life

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  5. Anonymous
    2023-09-05T15:44:45+00:00

    Hi,

    I have tried all of the solutions from epic games support, but this one also didn't work for me. It starts installing, but the setup closes after 15 seconds. And when I open epic games, online services still aren't installed.

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    30+ people found this answer helpful.
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