This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
I wanted to share a fix to the EOS-ERR-1603 error that some experience with the Epic Games Launcher and Online Services Install that I haven't seen elsewhere and I hope might be useful.
I followed all of the steps detailed here with no luck: https://www.epicgames.com/help/en-US/epic-games-store-c5719341124379/error-codes-c5719359691291/eos-err-1603-a5720340831259
Various forums suggested the issue may be due to installing the launcher on a different drive, but mine is in the default location on C:\ so no joy with that either.
However I noticed in the registry there were entries pointing to "C:\Program Files (x86)\Epic Games\Epic Online Services" but the deepest folder didn't exist in my installation, so I created the folder "Epic Online Services" under the "Epic Games" folder:
I then re-ran the installer as described in step 6 on the Epic page linked to above, which in my case is C:\Program Files (x86)\Epic Games\Launcher\Portal\Extras\EOS\EpicOnlineServices.msi and the installer ran successfully fixing the issue.
Hope this helps someone.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Bro i love you. I tried all methods that was on epic games support site, i writed to their support, they send me to Microsoft support, even Microsoft couldn't help me, but your method helped, i really happy that i find your comment. Now i can play without any problem.
Just switched to a new desktop (using Windows 11) and this worked. Thank you!
did you find a solution to this problem yet? im having the same issues
I'm seeing this post and people are saying it helps but I'm genuinely confused at what im supposed to be doing. Maybe I'm stupid
I did all of this but im met with an error that says "Error writing to file ... Verify that you have access to that directory" Anyone know a fix?
