Windows 11 network shows "connected no internet access" but I am online, can connect to most websites, but some win apps think I'm offline and do not work

Anonymous
2023-02-20T22:16:28+00:00

Over the past few days my win 11 PC network connection started showing connected but no internet access status. I can get online and access most websites, but some windows apps like Spotify thinks I am offline and will not work. I think this may have happened after the most recent Win update. Have run network troubleshooter and rebooted my modem with no effect. See several references to this issue in Win 10 but nothing for Win 11., Very frustrating and would love to hear some possible fixes from the community.

Windows 11 Home

10.0.22621 Build 22621

Dell Inspirion 3670 x64

Intel Core i3-9100 CPU @ 3.60GHz, 3600 Mhz, 4 Cores

SMBIOS Version Dell Inc 2.10.0, 2019-03-25

Windows for home | Windows 11 | Internet and connectivity

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

67 answers

Sort by: Oldest
  1. Anonymous
    2023-08-18T17:32:53+00:00

    I have the same issue. Norton is the issue and turning off VPN fixes it.

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments No comments
  2. Anonymous
    2023-10-21T03:30:26+00:00

    This doesn't at all. wsreset.exe on the run command brings up the MS Store app page. smh...

    Was this answer helpful?

    3 people found this answer helpful.
    0 comments No comments
  3. Anonymous
    2023-11-02T07:47:48+00:00

    still aint working it keep showing ; you will need internet for this

    i once did change some coding tho. since then it started also even if the internet is connected in the bar down the screen it doesnt show it

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2023-11-02T13:48:43+00:00

    Only fix that worked for me was a windows reinstall. Sucks, but of all the things I tried, that's the only thing that worked.

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2023-11-03T13:15:24+00:00

    Hello, I am having the same issue and as I read through all the possible fixes I came upon this one. I also have Norton360 as my protection and I also had the VPN switched to "ON". Once I switched it off my issue was corrected. Does this mean that Norton VPN doesn't work correctly????

    Was this answer helpful?

    0 comments No comments