Failed to install version 22h2 0xc190011f

Anonymous
2023-02-18T22:00:57+00:00

I am trying to update windows to 22h2 in an attempt to troubleshoot another issue i am having (games crashing when booting up dx12 with shaders with "out of video memory" error, same games work on dx11 though) and i have tried multiple times to update to 22h2 but it continuously fails. Windows will download the update, restart, install the update up to 25% and crash with blue screen showing an error with NTFS.sys i believe. So maybe the drive is corrupted by i've do so much to try to fix that.

i have tried to the SFC scannow steps, chkdsk /f c:,

i've tried 2 separate m.2 drives booting win 11 on them each with a genuine microsoft win 11 usb/key,

i've done multiple clean installs on both drives

i've formatted/deleted the info on drives to do a clean install

i've tried multiple graphics cards for dx12/shader issue, same problem, so not the cards.

i've rolled back gpu drivers, reinstalled drivers, used DDU as well for that.

i've updated all my drivers in general.

installed cc cleaner to check rootkey/scan computer

installed malwarebytes to check for viruses/etc.

i've tried different ram, tried different ram slots and combinations like single slot, dual channel, quad channel

reapplied thermal paste on the cpu

removed/installed cmos battery

messed with shader cache in both nvidia and tried multiple pagefile configurations for virtual memory

tries start up repair which ends with something like (unable to fix the issue)

i think there's more that i've tried but ive been at this for about 12 work hours over the last couple of weeks with no success with my DX12/shader crashing issue and now this windows update issue.

My system specs are:

msi 4090 gaming trio

32gb 5600mhz corsair ram

1000w msi psu

asus z690-e wifi mobo

13900k processor

i'm desperate for answers for both the windows update issue and the games with dx12 crashing immediately at boot with preloading shaders like Hogwarts, callisto protocol, dead space remastered, kena, MW2, etc.

I am inserting some screenshots below if they can possibly help at all:

Windows for home | Windows 11 | Windows update

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  1. Anonymous
    2023-02-20T18:05:11+00:00

    here are some screenshots from the reliability monitor:

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  2. Anonymous
    2023-02-20T20:36:30+00:00

    It looks like the system is pretty far gone. If it was mine, I would do a clean install and run the system for a while to test if it is stable without all the games. You might even want to run it on the iGPU to eliminate the RTX 4090 causing problems.

    Dism shows this.

    Info DISM DISM Package Manager: PID=16800 TID=25400 Error in operation: (null) (CBS HRESULT=0x80070002) - CCbsConUIHandler::Error

    Error DISM DISM Package Manager: PID=16800 TID=6704 Failed finalizing changes. - CDISMPackageManager::Internal_Finalize(hr:0x80070002)

    Error DISM DISM Package Manager: PID=16800 TID=6704 Failed processing package changes with session option CbsSessionOptionRepairStoreCorruption - CDISMPackageManager::RestoreHealth(hr:0x80070002)

    Error DISM DISM Package Manager: PID=16800 TID=6704 Failed to restore the image health. - CPackageManagerCLIHandler::ProcessCmdLine_CleanupImage(hr:0x80070002)

    Error DISM DISM Package Manager: PID=16800 TID=6704 Failed while processing command cleanup-image. - CPackageManagerCLIHandler::ExecuteCmdLine(hr:0x80070002)

    Info DISM DISM Package Manager: PID=16800 TID=6704 Further logs for online package and feature related operations can be found at %WINDIR%\logs\CBS\cbs.log - CPackageManagerCLIHandler::ExecuteCmdLine

    Error DISM DISM.EXE: DISM Package Manager processed the command line but failed. HRESULT=80070002

    ERROR_FILE_NOT_FOUND

    2 (0x2)

    The system cannot find the file specified.

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  3. Anonymous
    2023-02-20T21:40:17+00:00

    That makes sense.

    i will remove the second m.2 and the gpu in a few hours and try to reinstall the OS.

    I will try to document any issues, if any, i have during installation and report back here.

    thank you.

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  4. Anonymous
    2023-02-20T23:48:02+00:00

    Hello again,

    i have reset the OS and i have received this error after it installed and was doing its boot up to the setup experience:

    Image

    after this error popped up, it reset and then went to the normal setup screen.

    Did the SFC scan and DISM cleanup. here are the results:

    Image

    I am also able to at least access the disk management without that remote access error up.

    also note that i removed the GPU as well.

    Here are the updates its showing i need but also, when i try to update, i get the error that i screenshotted and put at the bottom:

    Here is remnants of the other OS showing up automatically on the desktop after reinstalling the OS with the official windows 11 home usb if it matters:

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  5. Anonymous
    2023-02-21T14:05:59+00:00

    The page fault situation may be pointing back to your memory. You can look up what to do about that but testing it may be in order.

    The games listed are links to the Cloud and you did not reinstall them yet?

    Have you already reinstalled Alienware?

    It may take some time to get the system completely updated. Is there some reason you did not use the latest Win 11 .iso file to reinstall the OS with?

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