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I am trying to update windows to 22h2 in an attempt to troubleshoot another issue i am having (games crashing when booting up dx12 with shaders with "out of video memory" error, same games work on dx11 though) and i have tried multiple times to update to 22h2 but it continuously fails. Windows will download the update, restart, install the update up to 25% and crash with blue screen showing an error with NTFS.sys i believe. So maybe the drive is corrupted by i've do so much to try to fix that.
i have tried to the SFC scannow steps, chkdsk /f c:,
i've tried 2 separate m.2 drives booting win 11 on them each with a genuine microsoft win 11 usb/key,
i've done multiple clean installs on both drives
i've formatted/deleted the info on drives to do a clean install
i've tried multiple graphics cards for dx12/shader issue, same problem, so not the cards.
i've rolled back gpu drivers, reinstalled drivers, used DDU as well for that.
i've updated all my drivers in general.
installed cc cleaner to check rootkey/scan computer
installed malwarebytes to check for viruses/etc.
i've tried different ram, tried different ram slots and combinations like single slot, dual channel, quad channel
reapplied thermal paste on the cpu
removed/installed cmos battery
messed with shader cache in both nvidia and tried multiple pagefile configurations for virtual memory
tries start up repair which ends with something like (unable to fix the issue)
i think there's more that i've tried but ive been at this for about 12 work hours over the last couple of weeks with no success with my DX12/shader crashing issue and now this windows update issue.
My system specs are:
msi 4090 gaming trio
32gb 5600mhz corsair ram
1000w msi psu
asus z690-e wifi mobo
13900k processor
i'm desperate for answers for both the windows update issue and the games with dx12 crashing immediately at boot with preloading shaders like Hogwarts, callisto protocol, dead space remastered, kena, MW2, etc.
I am inserting some screenshots below if they can possibly help at all:
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
There is always a possibility of malware, but I will assume you have some protection.
Have you tried running the commands below in an admin command prompt? I see you ran the SFC check but did not specify if it found anything.
SFC /scannow
Dism /online /cleanup-image /restorehealth
Yes, a couple days ago i ran the sfc and it ran normally, i can't remember the results, however, i am running it now and here are the results:
Could you make the DISM log available? Look at it first since it is a continuing log. Start at the bottom and check the date for the last run or last 2 or 3 runs.
I suppose I might also need to mention you should check the Event Viewer for problems. You may have quite a few.
Another tool is the command below in a run box. It will create a graph on your desktop, if it runs, which might illustrate an ongoing problem.
perfmon /rel
sure, here is the link to the dism log file on onedrive: dism.log
One of the last things i did was try to use another sata drive that had windows 10 on it but because the computer it was stationed in was AMD, it would not boot, which i overlooked that before inserting it. was just desperate to figure out if it would work or not. dumb mistake.
I wonder if thats the reason i am having issues with the drives. confusing the motherboard/OS doing that.
