Failed to install version 22h2 0xc190011f

Anonymous
2023-02-18T22:00:57+00:00

I am trying to update windows to 22h2 in an attempt to troubleshoot another issue i am having (games crashing when booting up dx12 with shaders with "out of video memory" error, same games work on dx11 though) and i have tried multiple times to update to 22h2 but it continuously fails. Windows will download the update, restart, install the update up to 25% and crash with blue screen showing an error with NTFS.sys i believe. So maybe the drive is corrupted by i've do so much to try to fix that.

i have tried to the SFC scannow steps, chkdsk /f c:,

i've tried 2 separate m.2 drives booting win 11 on them each with a genuine microsoft win 11 usb/key,

i've done multiple clean installs on both drives

i've formatted/deleted the info on drives to do a clean install

i've tried multiple graphics cards for dx12/shader issue, same problem, so not the cards.

i've rolled back gpu drivers, reinstalled drivers, used DDU as well for that.

i've updated all my drivers in general.

installed cc cleaner to check rootkey/scan computer

installed malwarebytes to check for viruses/etc.

i've tried different ram, tried different ram slots and combinations like single slot, dual channel, quad channel

reapplied thermal paste on the cpu

removed/installed cmos battery

messed with shader cache in both nvidia and tried multiple pagefile configurations for virtual memory

tries start up repair which ends with something like (unable to fix the issue)

i think there's more that i've tried but ive been at this for about 12 work hours over the last couple of weeks with no success with my DX12/shader crashing issue and now this windows update issue.

My system specs are:

msi 4090 gaming trio

32gb 5600mhz corsair ram

1000w msi psu

asus z690-e wifi mobo

13900k processor

i'm desperate for answers for both the windows update issue and the games with dx12 crashing immediately at boot with preloading shaders like Hogwarts, callisto protocol, dead space remastered, kena, MW2, etc.

I am inserting some screenshots below if they can possibly help at all:

Windows for home | Windows 11 | Windows update

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  1. Anonymous
    2023-02-19T21:38:58+00:00

    Just need to ask a quick question. You do have two Samsung 980 Pro 2TB drives installed and one has been cleaned? I might go ahead and format the other drive just so it looks normal to the installer.

    The reason I ask is because, the dump file may be looking at an NTFS problem but I am not that good at analyzing dump files.

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  2. Anonymous
    2023-02-19T20:19:15+00:00

    hello,

    thank you for that info.

    i am adding the one drive link with logs.zip here:

    edit: one sec, link is messed up.

    see if this works: https://1drv.ms/u/s!Aos-WZ2Hz9jZxkPaCLUoR-O\_GYeN?e=KbLeUP

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  3. Anonymous
    2023-02-19T18:54:07+00:00

    Please run the V2 log collector and post a share link into this thread using one drive, drop box, or google drive.

    https://www.tenforums.com/bsod-crashes-debugging/2198-bsod-posting-instructions.html

    https://www.elevenforum.com/t/bsod-posting-instructions.103/

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  4. Ramesh 181.6K Reputation points Volunteer Moderator
    2023-02-19T18:48:29+00:00

    Pls download SetupDiag from this link and run it. The tool collects the setup logs and saves them into a zip file named Logs.zip on your desktop. Upload the file to your OneDrive, Dropbox, or any other cloud hosting account and share the link here.

    In the meantime, run DISM and SFC.

    DISM.exe /Online /Cleanup-image /Restorehealth

    And then, run:

    sfc /scannow

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  5. Anonymous
    2023-02-19T18:37:33+00:00

    hello,

    thanks for the response.

    the winver is 21H2:

    Image

    i did not create a windows installation media iso. i used the windows 11 usb that has the OS on it.

    i would use that to do clean installs on 2 separate m.2 drives and also a sata drive which no matter what, still had some data left from other installations which i believe is because of the motherboard.

    *edit*

    Also, i tried installing league of legends client and it .NET Framework 3.5 asked to install but it couldn't be installed:

    So something vital is missing in the operating system.

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