Failed to install version 22h2 0xc190011f

Anonymous
2023-02-18T22:00:57+00:00

I am trying to update windows to 22h2 in an attempt to troubleshoot another issue i am having (games crashing when booting up dx12 with shaders with "out of video memory" error, same games work on dx11 though) and i have tried multiple times to update to 22h2 but it continuously fails. Windows will download the update, restart, install the update up to 25% and crash with blue screen showing an error with NTFS.sys i believe. So maybe the drive is corrupted by i've do so much to try to fix that.

i have tried to the SFC scannow steps, chkdsk /f c:,

i've tried 2 separate m.2 drives booting win 11 on them each with a genuine microsoft win 11 usb/key,

i've done multiple clean installs on both drives

i've formatted/deleted the info on drives to do a clean install

i've tried multiple graphics cards for dx12/shader issue, same problem, so not the cards.

i've rolled back gpu drivers, reinstalled drivers, used DDU as well for that.

i've updated all my drivers in general.

installed cc cleaner to check rootkey/scan computer

installed malwarebytes to check for viruses/etc.

i've tried different ram, tried different ram slots and combinations like single slot, dual channel, quad channel

reapplied thermal paste on the cpu

removed/installed cmos battery

messed with shader cache in both nvidia and tried multiple pagefile configurations for virtual memory

tries start up repair which ends with something like (unable to fix the issue)

i think there's more that i've tried but ive been at this for about 12 work hours over the last couple of weeks with no success with my DX12/shader crashing issue and now this windows update issue.

My system specs are:

msi 4090 gaming trio

32gb 5600mhz corsair ram

1000w msi psu

asus z690-e wifi mobo

13900k processor

i'm desperate for answers for both the windows update issue and the games with dx12 crashing immediately at boot with preloading shaders like Hogwarts, callisto protocol, dead space remastered, kena, MW2, etc.

I am inserting some screenshots below if they can possibly help at all:

Windows for home | Windows 11 | Windows update

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  1. Anonymous
    2023-02-20T03:25:08+00:00

    One more thing, you are using a 13th Gen processor on a 12th Gen board. Is there anything in the manual as to which M.2 slots will or will not be available regarding the 13th Gen processor?

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  2. Anonymous
    2023-02-20T03:03:38+00:00

    You should be able to access it via Diskpart. Use an Admin command prompt and type Diskpart, then the commands below. The dis number will be the one showing for the bad drive in the List disk command. Make very sure you have selected the correct one. Using the lis par command would verify what partitions are on that drive.

    Diskpart

    lis dis

    sel dis 1

    clean

    I have seen some flash drives that became inaccessible after some operations, so perhaps something like that happened to the SSD. If it still won't cooperate, use the command below and copy and paste.

    detail dis

    If there is a possibility the drive is having problems, you may need to remove it for testing.

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  3. Anonymous
    2023-02-20T01:05:22+00:00

    i don't have much experience with diskpart. I am pretty sure i did something to do with diskpart recently from the troubleshooting options i looked up.

    Also, for some reason, when i click properties on either hard drive, its treating me as if i am accessing a remote computer:

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  4. Anonymous
    2023-02-19T23:35:13+00:00

    You may want to start with the easy way and just delete the volume/space. The options you show seem to be missing some things, perhaps you just cut them out.

    Are you familiar with Diskpart and how it works?

    You could try cleaning the drive again and starting over. Since you have two of the same drives, be very careful which one you select for the operation.

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  5. Anonymous
    2023-02-19T22:20:44+00:00

    Correct, i have 2x2tb samsung drives.

    One with the OS, one formatted/deleted using the windows usb installer since i tried using that as an OS drive for troubleshooting earlier.

    Although, when i am trying to make a new simple volume on the second drive, its not doing anything:

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