Windows 11 doesn't see any wifi networks during the setup process

Anonymous
2023-03-02T15:45:12+00:00

I was trying to install windows 11 on my new laptop when I reached the next step "Let's connect you to a network" the PC could not find any available networks

even after connecting it directly to an ethernet cable.

So I tough the problem might be caused by the Wireless Lan drivers but when I open the Command Prompt and try to run the drivers the keyboard or mouse won't work (Even after trying with a wireless one too).

Windows for home | Windows 11 | Internet and connectivity

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Anonymous
2023-08-29T01:26:52+00:00

I got this issue and here what I did to resolve:

This is the first step to do:

go to your motherboard manufacturer website and down load the LAN driver for motherboard or WiFi driver for your laptop

unzip if needed and copy everything (after unzipped) to a USB thump drive,

Plug the USB drive to a USB port in your machine then do the followings:

  • At Let connect to the network screen,
  • Press Shift + F10: to bring up the CMD window
  • Type exflorer to bring up the file manager:
  • Browe to the location where you have to files in your USB drive
  • Look for a exeutable file (normally install.exe or setup.exe,....)

-Double click on it to run it

That's it, you now can continue with your setup process

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  1. Anonymous
    2023-08-15T22:36:26+00:00

    Yes, it only wants ethernet connection.

    Sucks if you have to sign on.

    Easiest thing to do is go to motherboard manufacturer and get the wireless adapter driver. Go to Device Manager and update the Adapter.

    Might not be named correctly, because of no driver yet.

    Once Adapter is working, let WU do its thing.

    Maybe get some specifics for you motherboard.

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  2. Anonymous
    2023-09-05T14:10:02+00:00

    i love you, worked perfectly

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  3. Anonymous
    2023-09-10T09:10:08+00:00

    I had that happen too. I didn't know I had to click on the command window with the mouse before I could begin typing.

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    5 people found this answer helpful.
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  4. Anonymous
    2023-10-02T04:47:36+00:00

    I was trying to connect via Ethernet, nothing was showing up, and I even reset the PC to restart the install.

    I had the same issue and I couldn’t type into taskmgr…

    BUT I did alt+tab and saw that a driver was trying to install and once I downloaded and installed that, my Ethernet was showing.

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    10+ people found this answer helpful.
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