Windows 11 doesn't see any wifi networks during the setup process

Anonymous
2023-03-02T15:45:12+00:00

I was trying to install windows 11 on my new laptop when I reached the next step "Let's connect you to a network" the PC could not find any available networks

even after connecting it directly to an ethernet cable.

So I tough the problem might be caused by the Wireless Lan drivers but when I open the Command Prompt and try to run the drivers the keyboard or mouse won't work (Even after trying with a wireless one too).

Windows for home | Windows 11 | Internet and connectivity

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Anonymous
2023-08-29T01:26:52+00:00

I got this issue and here what I did to resolve:

This is the first step to do:

go to your motherboard manufacturer website and down load the LAN driver for motherboard or WiFi driver for your laptop

unzip if needed and copy everything (after unzipped) to a USB thump drive,

Plug the USB drive to a USB port in your machine then do the followings:

  • At Let connect to the network screen,
  • Press Shift + F10: to bring up the CMD window
  • Type exflorer to bring up the file manager:
  • Browe to the location where you have to files in your USB drive
  • Look for a exeutable file (normally install.exe or setup.exe,....)

-Double click on it to run it

That's it, you now can continue with your setup process

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  1. Anonymous
    2024-07-05T08:48:48+00:00

    Thank you very much, I followed your instructions and it worked like a charm. Why Microsoft have chosen not to include WIFI Drivers during the Win 11 install is beyond stupidity, as it relies on an internet connection to complete the process. I just hope we don't have to do this again when the much fabled Windows 12 emerges. But many thanks again.

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  2. Anonymous
    2024-07-05T14:52:19+00:00

    Right? !! And why not have better instructions about how to load drivers right there on the setup page??

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  3. Anonymous
    2024-07-07T18:09:04+00:00

    In my case, I had an usb-c to Ethernet cable, and windows was able to read the ethernet cable from this usb-c drive, with that I was able to pass the internet screen.

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  4. Anonymous
    2024-07-12T18:05:29+00:00

    This one worked. I don't get why MS would not have all network drivers or even basic ethernet work on an install

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