Windows 11 doesn't see any wifi networks during the setup process

Anonymous
2023-03-02T15:45:12+00:00

I was trying to install windows 11 on my new laptop when I reached the next step "Let's connect you to a network" the PC could not find any available networks

even after connecting it directly to an ethernet cable.

So I tough the problem might be caused by the Wireless Lan drivers but when I open the Command Prompt and try to run the drivers the keyboard or mouse won't work (Even after trying with a wireless one too).

Windows for home | Windows 11 | Internet and connectivity

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2023-08-29T01:26:52+00:00

I got this issue and here what I did to resolve:

This is the first step to do:

go to your motherboard manufacturer website and down load the LAN driver for motherboard or WiFi driver for your laptop

unzip if needed and copy everything (after unzipped) to a USB thump drive,

Plug the USB drive to a USB port in your machine then do the followings:

  • At Let connect to the network screen,
  • Press Shift + F10: to bring up the CMD window
  • Type exflorer to bring up the file manager:
  • Browe to the location where you have to files in your USB drive
  • Look for a exeutable file (normally install.exe or setup.exe,....)

-Double click on it to run it

That's it, you now can continue with your setup process

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  1. Anonymous
    2025-05-27T10:48:39+00:00

    Why would we let microsoft and intel get away with this? I would send any new HW back if it is not win11 compatible out the box. Users should not be struggling with this and finding workarounds. The windows 11 setup menu is too dumbed down, it cannot cope cleanly with a failure to get the wifi module working.

    The most powerful way to communicate to manufacturers that there is a critical issue is to send the HW back. Once they have a pile of unpackaged PCs in their warehouse they will escalate with microsoft and do their jobs properly. Suppliers need to feel pain to sharpen up, never miss an opportunity to needle them if they are screwing up.

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  2. Anonymous
    2025-05-06T15:25:49+00:00

    Simple "workaround",

    just plugin a phone and connect with a hotspot and finish the setup

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  3. Anonymous
    2025-04-03T16:19:42+00:00

    I still need to try that, was looking for a way to get the drivers into the setup when installing a fresh copy of Windows. Motherboard does not supply it and windows either does not have them or what it has is not working for the type of motherboard it is to be working with.

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  4. Anonymous
    2025-03-03T13:25:38+00:00

    so you actually have to press the command prompt window to type anything.

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