My PC randomly shuts down with the Event ID 41 and I don't know what causes it

Anonymous
2023-02-11T16:30:40+00:00

My PC shuts down randomly but most of the time when I'm playing games and sometimes when I have a game run in the background while I'm doing something else. The crashes usually occur when I play indie games but other games like cyberpunk 2077 work fine on medium graphical settings but when I try to play a small indie game I have a 50% chance of it crashing my PC sometimes 30min and other times 20h into the game.

This is my latest bug report:

Windows for home | Windows 10 | Performance and system failures

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  1. DaveM121 934.2K Reputation points Independent Advisor
    2023-02-12T14:07:40+00:00

    Hi OskarRecki,

    Here is the direct download link from the support page for the chipset driver, extract the zip file and run the setup file to install the driver:

    https://download.gigabyte.com/FileList/Driver/m...

    Support page for you motherboard:

    https://www.gigabyte.com/Motherboard/H310M-H-20...

    ________________________________________________________

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    .

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  2. Anonymous
    2023-02-12T15:36:28+00:00

    Alright I downloaded the driver and restarted my pc. I will now test the games that crash this may take some time. I will update you when it works or if it crashes and I will send you a new minidump file if it crashes again.

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  3. DaveM121 934.2K Reputation points Independent Advisor
    2023-02-12T15:37:50+00:00

    Hi OskarRecki, okay, I will be here.

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  4. Anonymous
    2023-02-13T22:06:16+00:00

    Ok so sadly I was playing a indie game again and It froze and crashed my pc like always. Here is the new minidump file and if you need anything else please let me know. Thank you.

    021323-30140-01.zip

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  5. DaveM121 934.2K Reputation points Independent Advisor
    2023-02-14T06:44:32+00:00

    Hi OskarRecki,

    That new minidump file indicates the same Intel driver caused that crash.

    Are you overclocking your processor, or is there an XMP profile set on your RAM in BIOS?

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