My PC randomly shuts down with the Event ID 41 and I don't know what causes it

Anonymous
2023-02-11T16:30:40+00:00

My PC shuts down randomly but most of the time when I'm playing games and sometimes when I have a game run in the background while I'm doing something else. The crashes usually occur when I play indie games but other games like cyberpunk 2077 work fine on medium graphical settings but when I try to play a small indie game I have a 50% chance of it crashing my PC sometimes 30min and other times 20h into the game.

This is my latest bug report:

Windows for home | Windows 10 | Performance and system failures

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  1. Anonymous
    2023-02-11T17:17:28+00:00

    Hi windows blocks my the ability to zip up minidump files I tried to look up how to deal with that but it seems like no one else has this problem.

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  2. DaveM121 934.2K Reputation points Independent Advisor
    2023-02-11T17:01:50+00:00

    Hi OskarRecki,

    I am Dave, I will help you with this.

    Please check to see if your PC is producing any minidump files, I will check those to see if they provide any insight into a potential cause of the system crashes.

    Open Windows File Explorer.

    Navigate to C:\Windows\Minidump

    Copy any minidump files onto your Desktop, then zip those up.

    Upload the zip file to the Cloud (OneDrive, DropBox... etc.), then choose to share those and get a share link.

    Then post the link here to the zip file, so we can take a look for you.

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