My PC randomly shuts down with the Event ID 41 and I don't know what causes it

Anonymous

My PC shuts down randomly but most of the time when I'm playing games and sometimes when I have a game run in the background while I'm doing something else. The crashes usually occur when I play indie games but other games like cyberpunk 2077 work fine on medium graphical settings but when I try to play a small indie game I have a 50% chance of it crashing my PC sometimes 30min and other times 20h into the game.

This is my latest bug report:

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

52 answers

Anonymous

2023-02-16T19:44:33+00:00

Damn really thought that might be it. Do you think it might be like a hardware problem with the CPU? Also thank you again.
Was this answer helpful?

0 comments No comments
DaveM121 934.2K Reputation points Independent Advisor

2023-02-16T19:37:00+00:00

Hi OskarRecki,

Thank you for the images, there is no overclocking of your processor and no XMP profile set on your RAM.
Was this answer helpful?

0 comments No comments
Anonymous

2023-02-16T19:36:34+00:00

Hi this has been happening since I got the PC and back then I got help to download all this stuff. I think I have that downloaded but I will check again just to make sure. Thank you.
Was this answer helpful?

0 comments No comments
Anonymous

2023-02-16T19:33:58+00:00

Here I hope these are good enough. Thank you for your help.
Was this answer helpful?

0 comments No comments
Anonymous

2023-02-16T19:11:14+00:00

For what it's worth, there is an update (F14A) to your BIOS: https://www.gigabyte.com/Motherboard/H310M-H-20-rev-10/support#support-dl-bios:~:text=Description-,F14a,-6.29%20MB

That may help you here, too.
Was this answer helpful?

0 comments No comments