windows 11 does not recognize my bluetooth speaker as an audio device

Reported
Anonymous
2023-05-19T03:10:29+00:00

My Bluetooth speaker Creative Stage Air 2 suddenly stopped being recognized as an audio by Windows 11, windows 11 will connect it as a Bluetooth device but not as an audio device

I try to disconnect it and reconnect through the system - sound - pair new output device - did not work, it'll connect to Windows but not as an audio device

Windows for home | Windows 11 | Settings

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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52 answers

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  1. Anonymous
    2024-05-03T18:02:19+00:00

    Doing what you suggest, the search found that particular file and told me it is already installed as the best driver. So, what do I do now?

    Thanks so much!

    T

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  2. Anonymous
    2024-05-26T00:36:12+00:00

    I tried this for my alexa echo dot and it doesn't work. I should've not tried to update my windows 10 to 11. It was really a downgrade and windows isn't trying to fix the bugs. What a disappointment.

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  3. Anonymous
    2024-06-06T13:24:58+00:00

    This worked. I had to reconnect the JBL speaker to get it back to the high quality sound. Thanks for posting this.

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  4. Anonymous
    2024-06-17T14:22:36+00:00

    this worked like a charm! Thank you

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  5. Anonymous
    2024-07-08T08:29:59+00:00

    Hi.. I also had this problem recently and I resolved it just now. I don't know if it will also help you. Try to go to Settings->Bluetooth and Devices->Devices->More Devices and Printer Settings->then choose the device. Then right click, choose Properties, click Services. Just check the boxes then apply, then ok. I hope this will also work for you. I'm just really glad that I connected mine. 😊

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