windows 11 does not recognize my bluetooth speaker as an audio device

Reported
Anonymous
2023-05-19T03:10:29+00:00

My Bluetooth speaker Creative Stage Air 2 suddenly stopped being recognized as an audio by Windows 11, windows 11 will connect it as a Bluetooth device but not as an audio device

I try to disconnect it and reconnect through the system - sound - pair new output device - did not work, it'll connect to Windows but not as an audio device

Windows for home | Windows 11 | Settings

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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52 answers

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  1. Anonymous
    2023-11-17T18:34:44+00:00

    Exact same problem with my MSI GS 65 Stealth laptop. Bluetooth speakers connect via bluetooth... but it all stops there. Does not show up anywhere as an available audio output sound option to use. Totally ridiculous. Anyone have a fix yet????? Thanks.

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  2. Anonymous
    2023-12-12T07:39:46+00:00

    Yes, came here with the exact same issue - connecting a Bluetooth speaker in Windows 11 no longer works. Simple things, Microsoft, and to compound the issue my Bluetooth headphones now come through sounding like an AM radio, presumably only connected as a mic and not an audio output.

    Removing the audio output menu from Windows 10 is also egregious and short-sighted.

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  3. Anonymous
    2023-12-25T20:12:56+00:00

    "Allow Bluetooth devices to find this PC" worked for me. The issue started after upgrading from Windows 10 to 11 and accidentally removing the device from the Bluetooth settings.

    Thank you!

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  4. Anonymous
    2023-12-27T20:21:11+00:00

    Thanks for the reply! I had high hopes this would do it - but it did not.

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  5. Anonymous
    2023-12-27T20:24:07+00:00

    Yes - this should never be a problem with a software upgrade. I have tried everything. Any bluetooth speaker I try will connect to my laptop immediately. But does not connect as an audio option. only Realtek shows up as the ONLY option. Such a sad situation!!!! Ughhhh....

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