windows 11 does not recognize my bluetooth speaker as an audio device

Reported
Anonymous
2023-05-19T03:10:29+00:00

My Bluetooth speaker Creative Stage Air 2 suddenly stopped being recognized as an audio by Windows 11, windows 11 will connect it as a Bluetooth device but not as an audio device

I try to disconnect it and reconnect through the system - sound - pair new output device - did not work, it'll connect to Windows but not as an audio device

Windows for home | Windows 11 | Settings

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  1. Anonymous
    2024-03-20T13:34:30+00:00

    Have the same issue with Marshall Major IV

    For me the following works:

    Go to Device Manager expand Bluetooth and click uninstall on your Bluetooth device(along with the driver)

    Restart PC

    go to the Intell website and install the latest driver(https://www.intel.com/content/www/us/en/support/articles/000005489/wireless.html)

    Restart PC

    The device appears on a list now. So, I can select device output and play sound there. What remains there is that I can't increase the volume with headphones controls. But it's not so annoying as an issue that headphones are in Bluetooth but not in audio devices.

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  2. Anonymous
    2024-01-02T07:10:30+00:00

    It's utter madness, isn't it?!

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  3. Anonymous
    2023-12-27T20:24:07+00:00

    Yes - this should never be a problem with a software upgrade. I have tried everything. Any bluetooth speaker I try will connect to my laptop immediately. But does not connect as an audio option. only Realtek shows up as the ONLY option. Such a sad situation!!!! Ughhhh....

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  4. Anonymous
    2023-12-27T20:21:11+00:00

    Thanks for the reply! I had high hopes this would do it - but it did not.

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  5. Anonymous
    2023-12-25T20:12:56+00:00

    "Allow Bluetooth devices to find this PC" worked for me. The issue started after upgrading from Windows 10 to 11 and accidentally removing the device from the Bluetooth settings.

    Thank you!

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