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My Bluetooth speaker Creative Stage Air 2 suddenly stopped being recognized as an audio by Windows 11, windows 11 will connect it as a Bluetooth device but not as an audio device
I try to disconnect it and reconnect through the system - sound - pair new output device - did not work, it'll connect to Windows but not as an audio device
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I tried updating the Bluetooth drivers in the Device Manager, but that didn't work for me. The only way I got this to work was by updating the Bluetooth driver from Lenovo. I have a ThinkBook 16 G6 IRL, so I went to the Lenovo support site and downloaded all 3 types of drivers: Liteon, Intel, and Realtek/Mediatek. It turned out the Intel one worked for my laptop.
So you have to find your PC manufacture's latest Bluetooth drivers and try to install them and see which one works for you.
Thanks for this method Ruxolitinib! I went through all your steps and this was the most successful attempt because the speaker appeared in the audio outputs, but after rebooting it disappeared. I had a problem after reinstalling Windows 11, I reinstalled it because Microsoft Store didn't work for me, and I really needed one program, after reinstalling everything worked, but now the problem is with my JBL speaker, after all the steps I took on all the reddits/forums, etc., it at least appears in the list of audio devices in Settings -> Sound -> Additional sound options, it started to appear there, but this is only when it is connected, as soon as I connect it it immediately disappears from there and that's it, you can't find it there, although there is a check mark to show hidden devices and a check mark to show disconnected devices, it is still nowhere to be found, in the device and printer settings it is there, and it is even displayed as a speaker and there is not even a check mark on Handsfree Telephony, I don't even have several "Bluetooth serial ports", all in vain anyway, I'm already thinking about downloading Windows 10 ... Help
Hi Mostafa, I have performed all of the identified tasks in the proposed solution to get my bluetooth speaker to work and it will not work consistently. It has connected to my Windows 11 computer (brand new) 3 times in the past 5 days, but then the connection drops and I can't get it to connect again, or the connection is on the mysterious side of the mysterious. Please advise.
I did it!!!
It took me almost 8 hours just to fix this error. Thanks a lot!
You are wonderfull! Thanks a lot for saving me from the frustrations! <3
