amd3dvcacheSvc is causing errors, help needed

Anonymous
2023-04-14T14:25:32+00:00

The description for Event ID 1 from source amd3dvcacheSvc cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

If the event originated on another computer, the display information had to be saved with the event.

The following information was included with the event: 

amd3dvcacheSvc

CreateHelperUserProcess - WTSQueryUserToken Failed failed with 1008

The message resource is present but the message was not found in the message table

CPU: 7800X3D

GPU: 7900XTX

Windows 10

32G DDR5-6000 CL36

This is a fresh build and I'm looking for some help with a few errors. One of which is the above. Any help would be appreciated.

Windows for home | Windows 10 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2023-07-29T13:07:22+00:00

    Interesting. Seems like you changed the bulk of the system. I had updated to the beta bios last week, which I don't think helped. It crashed once after updating; then I set the RAM frequency in the bios and it worked for a week.

    When I turned it on this morning, every game is crashing within 10 seconds of loading. usual error..

    Feeling hopeless now.

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  2. Anonymous
    2023-07-29T15:17:51+00:00

    Yeah, that's the crazy thing. Gremlins, I guess. I wish I could have narrowed it down more, but it was exhausting afterwhile.

    I forget what kind of motherboard did you have? Maybe it's a RAM voltage problem. I think I read somewhere ASUS was the worst with this. I honestly think I just got lucky.. because this system initially had the same problem. Your PC shuts down no BSoD? That's what mine was doing. Would be random. Games, just using discord, I would let it sit idle through the night and it would do it. Try sifting through that Reddit post. You might get lucky.

    Interesting. Seems like you changed the bulk of the system. I had updated to the beta bios last week, which I don't think helped. It crashed once after updating; then I set the RAM frequency in the bios and it worked for a week.

    When I turned it on this morning, every game is crashing within 10 seconds of loading. usual error..

    Feeling hopeless now.

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  3. Anonymous
    2023-07-30T10:29:51+00:00

    Well, I undercloked my graphics card slightly, and back to being stable.

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  4. Anonymous
    2023-07-30T16:55:12+00:00

    That's interesting. Keep us posted if you can to see if it stays that way.

    Well, I undercloked my graphics card slightly, and back to being stable.

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  5. Anonymous
    2023-08-01T13:00:04+00:00

    For the most part it works fine! Though today it did crash.

    I'm starting to suspect these errors are a byproduct of the actual problem. Which I suspect is power related.

    I've bought a new power supply (1300w up from 850w) which will arrive tomorrow. That should either prove or disprove that theory.

    Will update again once more is known.

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