Please let me know when you know where the issue is coming from.
amd3dvcacheSvc is causing errors, help needed
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Anonymous
The description for Event ID 1 from source amd3dvcacheSvc cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
If the event originated on another computer, the display information had to be saved with the event.
The following information was included with the event:
amd3dvcacheSvc
CreateHelperUserProcess - WTSQueryUserToken Failed failed with 1008
The message resource is present but the message was not found in the message table
CPU: 7800X3D
GPU: 7900XTX
Windows 10
32G DDR5-6000 CL36
This is a fresh build and I'm looking for some help with a few errors. One of which is the above. Any help would be appreciated.
Windows for home | Windows 10 | Performance and system failures
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
118 answers
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Anonymous
2023-06-01T20:14:09+00:00 -
Anonymous
2023-06-01T20:12:49+00:00 It's weird having those issues and no one knows where its coming from.
I am replacing my CPU, mainboard and PSU now. I hope it will solve this error.
The reseller of my CPU said, it could be an issue of the CPU, but you said a new CPU didn't fix it...
We all having ASUS mainboards. Maybe the issue is connected to ASUS.
My specs:
AMD Ryzen 7 7800X3D
ASUS ROG B650E-F Gaming
MSI 4070 TI Gaming X Trio
32GB G Skill Trident Z5 CL30
WINDOWS 10
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Anonymous
2023-06-01T18:59:41+00:00 Using the ROG Strix X670E-A Gaming WIFI now. No issues.
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Anonymous
2023-06-01T18:59:00+00:00 I did manage to resolve my issue, but I had to buy a new motherboard. My problem had SOMETHING to do with the RAM, even though it was on the QVL. Sent the board back to ASUS and the replacement didn't have the same issue. As an added note, it turns out I actually had a bad motherboard and a bad GPU.
ASUS bios 1415 seems stable so far (if you have it available for your board).
Are you running an EXPO profile? see if there is any difference letting the RAM run at stock speeds if so.
I would personally try replacing the PSU next, including the cables.
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Anonymous
2023-06-01T18:40:06+00:00 Im having a similar problem. x670e extreme board. My PC will shut off. I'm getting the same WTSQueryUserToken Failed with 1008. Also, I get this "The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly. event id 41 task category (63)" Seems like the only person that has fixed anything swapped motherboard manufacturers. My PC shuts off several times a day. I have tried everything that I can think of. I replaced the RAM, which seems to have helped it some, but It's still doing it. With my motherboard version and some controversy atm, I'm afraid to update to the latest BIOS.
I have replaced the CPU, Motherboard, Ram.
AMD Ryzen 0 7950x3d
ASUS ROG CROSSHAIR X670E EXTREME
ASUS 4090 TUF OC
WINDOWS 11
64G DDR5-5600 CL36